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People Problems HR

Scripts for the conversations managers dread. Written by a 10-yr HRBP.

Free - The Hard Conversation Prep Sheet

Free - The Hard Conversation Prep Sheet

Most hard conversations go sideways for the same three reasons: the manager never got clear on the one thing that has to change, walked in without real examples, or hadn't decided what to say when the employee pushed back. The Hard Conversation Prep Sheet fixes all three in about twenty minutes — before you even know exactly which conversation you're having.

This resource is for you if you're looking to:

  • Walk into a hard conversation actually prepared, not just rehearsed

  • Stop softening feedback until it disappears

  • Know your answer before the pushback arrives

Inside you'll find:

  • The five-step, twenty-minute prep framework

  • Six sentences that work almost every time (and five that make it worse)

  • A blank worksheet to fill in before your next hard conversation

  • A high-level look at the full Manager Conversation Playbook series

This is the entry point to the Manager Conversation Playbook — eight, detailed, word-for-word guides for the specific conversations managers get stuck on most.

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