
They Think They've Earned a Promotion is the sixth conversation script in The Manager Conversation Playbook series. It's a complete, word-for-word framework for the promotion conversation that isn't going the way they hope — delivered honestly, instead of with a comfortable maybe that wastes their year.
This resource is for you if you're looking to:
Say no to a promotion without losing your best person
Explain a standard nobody ever actually taught them
Tell the difference between "not yet," "no room," and "not here" — and handle each one right
Inside you'll find:
Conversation prep
Word-for-word manager scripts
Responses to common employee reactions
A three-part framework for figuring out which promotion conversation you're actually having
Follow-up email template
Documentation example
HR expert tips and common mistakes to avoid
One-page quick-reference card for the five minutes before you walk in
This is the sixth of eight conversation guides in the Manager Conversation Playbook series, designed to help managers lead with confidence — one conversation at a time.