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People Problems HR

Scripts for the conversations managers dread. Written by a 10-yr HRBP.

Two People in Conflict, and Both Want You to Pick

Two People in Conflict, and Both Want You to Pick

$17

Two People in Conflict, and Both Want You to Pick a Side is the seventh conversation script in The Manager Conversation Playbook series. It's a complete, word-for-word framework for mediating real peer conflict — two individual conversations, a diagnosis of what's actually going on, and a joint conversation that lands on real agreements.

This resource is for you if you're looking to:

  • Mediate real peer conflict without becoming the judge or the therapist

  • Stay neutral without staying uninvolved

  • Land on agreements that actually change how two people work together

Inside you'll find:

  • Conversation prep

  • Word-for-word manager scripts

  • Responses to common employee reactions

  • A three-conversation mediation framework: individual, diagnosis, joint

  • Follow-up email template

  • Documentation example

  • HR expert tips and common mistakes to avoid

  • One-page quick-reference card for the five minutes before you walk in

This is the seventh of eight conversation guides in the Manager Conversation Playbook series, designed to help managers lead with confidence — one conversation at a time.

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