Follow-Ups & Closing Conversations Response Kit

Following up shouldn't feel more awkward every time you hit send.

This kit gives you 15 ready-to-use, copy + paste responses for checking in, chasing a response, providing updates, wrapping things up, and finally closing the conversation without sounding pushy, awkward, or cold.

Inside you'll find responses for:

• Waiting for information from a customer
• Second follow-ups when they still haven't replied
• Final follow-ups before closing a request
• Closing a conversation after no response
• Following up when you promised you would
• When your update is... there is no update 😂
• Checking whether your solution worked
• Confirming an issue is resolved
• Sending a clean resolution recap
• Handing a customer off to another person or team
• Closing conversations that keep going in circles
• Post-resolution check-ins
• And more ways to professionally close the loop

Find the situation, copy the response, customize the details, and send.

Follow up with a purpose. Close with clarity. Get the email out of your drafts folder.