
Refund requests are awkward enough. Writing the response shouldn't be.
This kit gives you 15 ready-to-use, copy + paste responses for the refund and cancellation conversations that make you stare at your screen wondering how to say what you're actually thinking... professionally.
Inside you'll find responses for:
• Refunds outside your policy
• Immediate refund demands
• Approved and partial refunds
• Cancellation requests
• Customers disputing your refund policy
• Refunds you've already processed
• And more awkward money conversations
Just find the situation, copy the response, customize the details, and send.