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Professionally Said

15ish+ years dealing with customers. Respectfully, I have some thoughts. 😂

Unreasonable Requests Response Kit

Unreasonable Requests Response Kit

$7$14

Some customer requests are reasonable. And then there are... the other ones.

This kit gives you 15 ready-to-use, copy + paste responses for those customer requests that leave you staring at your screen thinking, “You want me to do WHAT?”

Inside you'll find responses for:

• Impossible turnaround times
• Guarantees you can't realistically make
• Requests to skip verification or required steps
• Features or services you don't offer
• Custom solutions outside your standard service
• Unlimited revisions or changes
• After-hours availability requests
• Excessive compensation requests
• Customers demanding priority treatment
• Decisions outside your authority
• And the classic faster + cheaper + custom + perfect request

Find the situation, copy the response, customize the details, and send.

Manage the expectation. Offer what's possible. Keep the inside thoughts on the inside.

Ready to respond to “You want WHAT?”

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