PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING OUR WEBSITE, PURCHASING OUR PRODUCTS, OR ENROLLING IN OUR PROGRAMS.
Welcome to Queen Royale ("Queen Royale," "Company," "we," "us," or "our").
By accessing our website, purchasing our digital products, enrolling in our online courses, participating in coaching programs, subscribing to memberships, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you do not agree to these Terms and Conditions, you should not access our services or purchase our products.
1. OWNERSHIP AND INTELLECTUAL PROPERTY
All content, digital products, courses, training materials, coaching resources, videos, documents, templates, software instructions, artificial intelligence workflows, automations, graphics, images, audio recordings, written materials, proprietary systems, and other resources provided by Queen Royale are owned by Queen Royale or used with appropriate permission.
All content is protected by applicable copyright, trademark, intellectual property, and other laws.
Purchasing a product or enrolling in a program does not transfer ownership of any intellectual property to the purchaser.
Queen Royale grants purchasers a limited, non-exclusive, non-transferable, revocable license to access and use purchased materials for their own personal or internal business purposes, subject to these Terms.
Unless expressly authorized in writing or specifically permitted by a product's license, purchasers may not:
Resell, redistribute, or sublicense our courses, templates, or digital products.
Share course logins, passwords, or membership access with unauthorized individuals.
Copy, reproduce, publish, or distribute our proprietary training materials.
Upload our proprietary materials to public websites, file-sharing platforms, or unauthorized communities.
Represent Queen Royale's proprietary systems, programs, or frameworks as their own intellectual property.
Use our protected materials to create or sell substantially copied competing products.
Any resale, affiliate, or commercial-use rights must be expressly granted in the applicable product license or a separate written agreement.
Queen Royale reserves the right to suspend or terminate access for violations of intellectual property rights, subject to applicable law.
2. DIGITAL PRODUCTS AND COURSE ACCESS
Queen Royale offers digital products and services that may include:
Online courses and educational programs.
Downloadable guides, templates, and digital resources.
AI-powered workflows and automation training.
Digital marketing and business education.
Coaching, consulting, and mentorship programs.
Membership communities and subscription-based services.
Workshops, masterclasses, and recorded training sessions.
Products and services are delivered electronically unless expressly stated otherwise.
Access instructions may be delivered through email, course portals, membership platforms, or other digital delivery systems.
Purchasers are responsible for providing accurate contact information and maintaining access to the email address used during checkout.
Unless otherwise stated in the product description, a purchase does not include unlimited personal coaching, technical support, future program updates, or lifetime access.
Specific access periods, included services, and program deliverables are governed by the applicable offer description at the time of purchase.
3. STRICT NO-REFUND POLICY: ALL SALES ARE FINAL
ALL SALES ARE FINAL. QUEEN ROYALE DOES NOT OFFER REFUNDS FOR DIGITAL PRODUCTS, ONLINE COURSES, TRAINING PROGRAMS, COACHING SERVICES, MEMBERSHIPS, WORKSHOPS, AUTOMATIONS, TEMPLATES, OR OTHER PURCHASED PRODUCTS OR SERVICES, EXCEPT WHERE REQUIRED BY APPLICABLE LAW OR EXPRESSLY PROVIDED IN A SEPARATE WRITTEN AGREEMENT.
Because Queen Royale provides digital educational products, proprietary intellectual property, immediate or scheduled access to training materials, and other intangible services, all purchases are considered final.
By completing your purchase, you expressly acknowledge and agree to the following:
A. No refunds after purchase
Once a transaction has been completed, Queen Royale does not provide refunds based on a change of mind, personal circumstances, dissatisfaction with the purchase, or a decision not to participate.
B. No refunds for unused products
Failure to download, access, complete, implement, or utilize a purchased product or program does not qualify the purchaser for a refund.
C. No refunds for lack of results
Queen Royale does not guarantee specific financial results, business growth, sales, audience growth, or other outcomes.
A purchaser's failure to achieve desired results does not constitute grounds for a refund.
D. No refunds for promotional purchases
Products purchased during sales, limited-time promotions, discounts, special offers, or bonus campaigns remain subject to this no-refund policy.
E. No refunds for coaching or mentorship
Payments for coaching, consulting, mentorship, or group programs are non-refundable, including when a purchaser chooses not to attend or participate, subject to applicable law and any separate written agreement.
F. No refunds for payment plans
Selecting a payment plan does not change the total agreed purchase price or create a right to cancel the remaining balance.
Payment obligations remain subject to the terms agreed upon at checkout.
G. Technical delivery issues
If a purchaser experiences a legitimate technical problem accessing a purchased product, Queen Royale will make reasonable efforts to restore access or provide the purchased materials through an alternative delivery method.
If Queen Royale cannot deliver a purchased product or service, any legally required remedy will be provided.
H. Statutory rights
Nothing in this policy eliminates any refund, cancellation, consumer protection, or other rights that cannot legally be waived.
BY COMPLETING YOUR PURCHASE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND ACCEPTED QUEEN ROYALE'S NO-REFUND POLICY.
4. PAYMENT TERMS AND PAYMENT PLANS
All purchasers agree to pay the full price associated with their selected products, services, programs, or subscriptions.
Payments may be processed through authorized third-party payment providers.
Purchasers agree to provide accurate and valid payment information.
For purchases made using installment plans:
The purchaser agrees to the total purchase price disclosed at checkout.
Installment payments must be made according to the agreed payment schedule.
A payment plan is a method of paying the agreed purchase price and does not automatically create a month-to-month cancellation right.
Failure to use, access, or complete the purchased program does not automatically release the purchaser from the remaining payment obligations.
Queen Royale may suspend access for missed payments after providing any notice required by applicable law or the applicable agreement.
Any applicable collection efforts will be conducted in accordance with governing law.
Recurring memberships and subscriptions are different from installment payment plans. Subscription cancellation rights, renewal terms, billing frequency, and cancellation procedures will be disclosed in the applicable subscription offer or checkout agreement.
Queen Royale reserves the right to modify pricing for future purchases.
Price reductions, promotions, or discounts offered after a purchase do not entitle previous purchasers to retroactive refunds or price adjustments.
5. CHARGEBACKS AND PAYMENT DISPUTES
Purchasers who experience billing errors, duplicate charges, or product access problems are encouraged to contact Queen Royale so the issue can be investigated and addressed.
Queen Royale reserves the right to respond to payment disputes and chargebacks by providing relevant transaction records, purchase confirmations, access logs, applicable agreements, and evidence of product delivery to the payment processor or financial institution.
Nothing in these Terms restricts a purchaser's legal right to dispute an unauthorized or incorrect charge.
Queen Royale may suspend access to products or services associated with unresolved payment disputes where permitted by applicable law and the applicable agreement.
6. NO INCOME OR BUSINESS SUCCESS GUARANTEES
Queen Royale provides educational resources, strategies, tools, training, and coaching intended to help individuals develop skills, create digital products, build businesses, and implement marketing systems.
QUEEN ROYALE DOES NOT GUARANTEE THAT ANY PURCHASER WILL EARN MONEY, GENERATE SALES, BUILD A PROFITABLE BUSINESS, OR ACHIEVE ANY PARTICULAR FINANCIAL RESULT.
Any earnings examples, testimonials, revenue figures, case studies, or student success stories are provided for illustrative purposes and do not represent a guarantee of future results.
Individual outcomes depend on numerous factors, including:
Experience, skills, and business knowledge.
Implementation and consistency.
Product and offer quality.
Market conditions and customer demand.
Marketing execution.
Available resources and financial investment.
Personal decisions and business circumstances.
Purchasers are solely responsible for their business decisions and actions.
Queen Royale's educational content does not constitute personalized legal, tax, accounting, or financial advice.
7. AI TOOLS, AUTOMATIONS, AND THIRD-PARTY PLATFORMS
Certain Queen Royale products and training programs may teach or demonstrate the use of artificial intelligence, automation tools, and third-party software.
These platforms may include AI assistants, video generation services, automation systems, website builders, marketing platforms, and other external technology providers.
Purchasers acknowledge that:
Third-party software may require separate accounts or paid subscriptions.
Platform pricing, features, policies, and availability may change.
Queen Royale does not control third-party software performance or uptime.
AI-generated outputs may contain inaccuracies or require manual review.
Automated workflows may require configuration, troubleshooting, and maintenance.
Results may vary depending on software updates, account permissions, and implementation.
Queen Royale is not responsible for interruptions, errors, account restrictions, service outages, or policy changes caused by independent third-party providers.
Purchasers are responsible for reviewing AI-generated outputs and ensuring their use complies with applicable laws and third-party platform terms.
8. COACHING, CONSULTING, AND SCHEDULED SESSIONS
When a purchased program expressly includes coaching or consulting sessions, purchasers are responsible for scheduling and attending those sessions within the applicable program period.
Unless otherwise specified in the purchased program agreement, requests to reschedule a session should be submitted at least 48 hours before the scheduled appointment.
Missed sessions or late cancellations may result in forfeiture of that session, subject to applicable law and the terms of the purchased program.
Unused sessions do not automatically qualify for refunds, extensions, or replacement appointments.
Queen Royale reserves the right to reschedule sessions due to unforeseen circumstances and will make reasonable efforts to provide an appropriate replacement.
9. MEMBERSHIP AND COMMUNITY CONDUCT
Queen Royale may provide access to private communities, group coaching spaces, membership portals, or other collaborative environments.
Members agree to conduct themselves professionally and respectfully.
The following conduct is prohibited:
Harassment, threats, discrimination, or abusive behavior.
Unauthorized solicitation or spam.
Sharing confidential member information without permission.
Distributing purchased course materials without authorization.
Sharing login credentials or providing unauthorized access.
Engaging in fraudulent, illegal, or intentionally disruptive activity.
Queen Royale may suspend or terminate community access for material violations of these rules, subject to applicable law.
Membership or community access does not grant ownership of the platform or its contents.
10. ACCOUNT SECURITY
Purchasers are responsible for maintaining the confidentiality of their account credentials.
Users agree not to share passwords, transfer accounts, or allow unauthorized individuals to access paid products or membership platforms.
Queen Royale will take commercially reasonable measures to protect its systems but cannot guarantee that any online platform is entirely free from security risks.
Users should promptly notify Queen Royale if they suspect unauthorized access to their accounts.
11. PRIVACY AND PERSONAL INFORMATION
Queen Royale respects the privacy of its customers and website visitors.
Personal information may be collected and processed to fulfill purchases, provide access to products, communicate important service information, maintain accounts, and conduct lawful business operations.
Personal information will be handled in accordance with Queen Royale's Privacy Policy and applicable privacy laws.
Use of third-party payment processors, email providers, course platforms, and automation services may involve sharing information necessary to deliver the purchased services.
12. EMAIL AND ELECTRONIC COMMUNICATIONS
By providing an email address, purchasers agree to receive transactional communications relating to purchases, account access, billing, service updates, and other necessary business matters.
Promotional emails and marketing communications will be sent in accordance with applicable consent and marketing laws.
Recipients may unsubscribe from eligible marketing communications using the unsubscribe instructions provided.
Unsubscribing from promotional communications does not necessarily stop essential transactional or account-related messages.
13. TESTIMONIALS AND CUSTOMER FEEDBACK
Purchasers may voluntarily submit testimonials, reviews, comments, suggestions, or feedback about Queen Royale products and services.
By voluntarily providing content for promotional use, purchasers grant Queen Royale a non-exclusive, royalty-free license to use the authorized content for legitimate marketing and business purposes, subject to applicable law and any agreed limitations.
Queen Royale will not knowingly misrepresent testimonials or fabricate customer results.
Personal images, recordings, or other identifiable materials will be used in accordance with applicable consent and privacy requirements.
14. WEBSITE ACCURACY AND AVAILABILITY
Queen Royale makes reasonable efforts to maintain accurate information and reliable access to its website and digital services.
However, Queen Royale does not guarantee that its website, course portals, or digital content will be uninterrupted, error-free, or continuously available.
Queen Royale may update, improve, replace, or discontinue specific website features or educational materials, subject to its existing contractual obligations.
Queen Royale will make reasonable efforts to address material service or delivery issues.
15. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, QUEEN ROYALE AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM THE USE OF ITS PRODUCTS, SERVICES, WEBSITE, OR EDUCATIONAL MATERIALS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUEEN ROYALE'S TOTAL LIABILITY FOR A CLAIM ARISING FROM A PARTICULAR PURCHASE SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID TO QUEEN ROYALE FOR THE PRODUCT OR SERVICE GIVING RISE TO THAT CLAIM.
Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.
16. DISCLAIMER OF WARRANTIES
Except for express commitments made in a written agreement and warranties that cannot legally be excluded, Queen Royale provides its educational content, digital resources, and related services on an "as is" and "as available" basis.
Queen Royale does not warrant that any product or program will satisfy every purchaser's individual expectations or produce a particular financial, professional, or personal outcome.
Purchasers remain responsible for determining whether the products and services are suitable for their needs.
17. INDEMNIFICATION
To the extent permitted by applicable law, purchasers agree to indemnify and hold harmless Queen Royale, its owners, employees, contractors, agents, and affiliates from third-party claims, losses, damages, and reasonable legal expenses arising from:
Material violations of these Terms.
Unlawful use of Queen Royale's products or services.
Infringement of third-party intellectual property rights.
Fraudulent or intentionally harmful conduct.
Content or materials unlawfully submitted or distributed by the purchaser.
This provision does not require purchasers to indemnify Queen Royale for Queen Royale's own unlawful conduct.
18. TERMINATION OF ACCESS
Queen Royale reserves the right to suspend or terminate access to its products, platforms, communities, or services for material violations of these Terms, nonpayment, fraud, unauthorized redistribution, or other lawful reasons.
Where appropriate and required by law, Queen Royale may provide notice and an opportunity to correct the violation.
Termination resulting from a purchaser's breach does not automatically create a right to a refund.
Any outstanding lawful payment obligations remain subject to the applicable purchase agreement.
19. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms and Conditions shall be governed by the laws of the State of Texas, without regard to its conflict-of-law principles, except where mandatory consumer protection laws require otherwise.
Any dispute arising from these Terms shall be addressed in a court of competent jurisdiction, subject to applicable venue and consumer protection laws.
Before initiating legal proceedings, the parties are encouraged to make a good-faith effort to resolve disputes through written communication.
20. MODIFICATIONS TO TERMS
Queen Royale reserves the right to update or modify these Terms and Conditions from time to time.
Updated Terms will be posted with a revised effective date.
Changes will apply prospectively unless otherwise agreed or permitted by law.
Material changes affecting existing purchases will not automatically override the specific terms agreed upon at the time of purchase.
Continued use of the website or services after an updated version becomes effective constitutes acceptance to the extent permitted by applicable law.
21. SEVERABILITY
If any provision of these Terms and Conditions is found unlawful, invalid, or unenforceable, that provision shall be limited or severed to the extent necessary.
The remaining provisions shall continue in full force and effect.
22. ENTIRE AGREEMENT
These Terms and Conditions, together with applicable product descriptions, checkout disclosures, written program agreements, subscription terms, and the Privacy Policy, constitute the agreement governing purchases and use of Queen Royale services.
Where a separately executed written agreement expressly conflicts with these general Terms, the specific written agreement shall control for the matters it addresses.
23. CONTACT INFORMATION
For questions regarding these Terms and Conditions, product access, billing concerns, or other inquiries, please contact:
Queen Royale
Customer Support Email: stephanie@queenroyale.ai
24. CUSTOMER ACKNOWLEDGMENT AND AGREEMENT
By purchasing a product, enrolling in a program, or using a paid service provided by Queen Royale, the purchaser acknowledges and agrees that:
They have reviewed and accepted these Terms and Conditions.
They understand that all sales are final and purchases are non-refundable except where required by law or a separate written agreement.
They understand that Queen Royale does not guarantee specific income, business, or financial results.
They agree to fulfill the payment obligations disclosed and accepted at checkout.
They understand that purchased materials are protected intellectual property and may not be redistributed without authorization.
They understand that third-party software or AI tools may require additional costs and are subject to their own terms.
They accept responsibility for their participation, implementation, and business decisions.
BY COMPLETING YOUR PURCHASE, YOU CONFIRM YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS AND THE QUEEN ROYALE NO-REFUND POLICY.
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