Rootive Health, LLC
Terms and Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING ANY PRODUCTS OR SERVICES.
By using this website or purchasing products or services from Rootive, you signify your consent to these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use this website or purchase products or services.
Your access to and use of this website, including https://stan.store/rootiveco, and any related websites or services operated by Rootive Health, LLC (collectively, the “Site”), are subject to the following terms and conditions (“Terms”) and all applicable laws. By accessing and browsing the Site, you accept these Terms and acknowledge that they apply to your use of the Site and your purchases from Rootive.
1. Intellectual Property and Limited License
You agree that the Site, as well as all content, videos, training materials, products, services, and other materials made available on the Site by Rootive or third parties, including the look and feel of these materials (collectively, the “Content”), are provided for your personal use and information by Rootive Health, LLC (the “Company”) and are the property of the Company and/or its third-party providers.
Company Content includes proprietary videos, graphics, artwork, photographs, documents, text, and other materials included on the Site, excluding materials you provide. Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, and non-sublicensable license to access, view, and use the Site and its Content solely for your personal purposes.
No Company Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted by the Company. Modification of the Content or use of the Content for any other purpose may violate the copyright and other proprietary rights of the Company and other authors who created the materials.
You may not distribute, modify, transmit, or use the Site's Content, including software, tools, graphics, or sound files, for public or commercial purposes without the express written permission of the Company.
2. Copyright
All Content, including text, data, graphics, videos, sound files, and other materials contained on the Site, is copyrighted unless otherwise noted and is the property of the Company and/or its suppliers. No such materials may be used except as expressly permitted by these Terms or applicable law.
3. Trademarks and Intellectual Property Rights
All trade names, trademarks, images, and biographical information of people used in Company Content and contained on the Site are either the property of or used with permission by the Company. Your use of Content is strictly prohibited unless specifically permitted by these Terms.
Unauthorized use of Content may violate copyright, trademark, and other proprietary rights of the Company and/or third parties, as well as applicable privacy and publicity laws. Nothing in these Terms or on the Site grants, by implication or otherwise, any license or right to use any trademark or other proprietary information without the express written consent of the Company or the third-party owner.
The Company respects the copyright, trademark, and other intellectual property rights of others. The Company reserves the right, but has no obligation, to remove content or accounts containing materials it deems, in its discretion, to be unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable, or that violate another party's intellectual property rights or these Terms.
If you believe your intellectual property rights are being violated or that your work has been reproduced on the Site or in any Content without authorization, you may notify the Company at Brooke@rootiveco.com. Please provide your name and contact information, the nature of your work and how it is being violated, relevant copyright or trademark registration information, the location or URL of the alleged violation, and any other information you believe is relevant.
4. Accuracy of Information
While the Company uses reasonable efforts to includes accurate and up-to-date information on the Site, the Company makes no warranties or representations regarding the accuracy, completeness, or timeliness of the information. The Company assumes no liability or responsibility for errors or omissions in the Site's Content.
5. Electronic Communications
When you register with the Company or use the Site, you consent to receive notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, and other records or correspondence from the Company electronically, including by email.
You agree that electronic communications satisfy any legal requirement that such communications be in writing, where permitted by applicable law.
6. Comments and Submissions
If you send comments or suggestions about the Site to the Company, including notes, text, drawings, images, designs, or other submissions, you grant the Company permission to use those submissions for business-related purposes without compensation, acknowledgment, or further obligation to you, except where prohibited by law.
You represent that you have the right to provide any material you submit and that your submission does not violate the rights of any third party.
7. Security
The Company will use commercially reasonable efforts to restrict unauthorized access to its data and files. However, no system, whether or not password-protected, can be guaranteed to be entirely secure. You acknowledge that unauthorized third parties may potentially access, view, copy, modify, or distribute data and files transmitted or stored through the Site.
Your use of the Site is at your own risk. The Company cannot guarantee that the Site or its electronic communications will always be secure, uninterrupted, or free from errors.
8. Privacy
The Company will not intentionally disclose personally identifying information about you to third parties except as described in its applicable privacy practices, when necessary to provide services, when you consent, or when the Company believes in good faith that disclosure is necessary to comply with the law or enforce these Terms.
By using the Site, you acknowledge that your information may be processed through third-party platforms used to operate the business, deliver products, process payments, and provide services. You are responsible for reviewing any applicable privacy policies and terms provided by those platforms.
9. Disclaimer of Warranties and Results
The Site and all Content, products, and services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, to the fullest extent permitted by law.
Rootive Health, LLC provides nutrition education, general nutrition coaching, and wellness support. The information and services provided are for educational and informational purposes only and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. They do not constitute medical advice or medical nutrition therapy and are not a substitute for care from a physician, registered dietitian, or other qualified healthcare professional.
You are responsible for consulting an appropriate healthcare professional regarding your individual health needs, medical conditions, dietary restrictions, medications, or other health concerns before making significant changes to your diet or lifestyle.
The Company does not guarantee any particular weight loss, health, fitness, financial, or other results. Individual results vary depending on many factors, including personal circumstances, consistency, and individual health considerations.
To the fullest extent permitted by law, neither the Company nor any party involved in creating, producing, or maintaining the Site shall be liable for direct, incidental, consequential, indirect, or punitive damages arising from your use of the Site, Content, products, or services. Some limitations may not apply in certain jurisdictions.
10. Third-Party Services and Access
The Company may use third-party service providers and platforms to operate the Site, process payments, schedule appointments, deliver digital products, and provide coaching services. These services may include payment processors and other technology providers.
The Company is not responsible for interruptions, errors, or failures caused by third-party services beyond its reasonable control. The Company reserves the right to limit or terminate access to its Site or services, refuse service, or discontinue products when reasonably necessary and as permitted by applicable law.
You agree to comply with the applicable terms and conditions of any third-party platform you use in connection with Rootive's products or services.
11. Payments, Digital Products, and Refund Policy
You agree to pay all fees and charges associated with the products or services you purchase from the Company. Prices and offerings may change at any time, but changes will not alter the price of a purchase already completed unless otherwise agreed or required by law.
All sales of digital products are final, and digital product purchases are non-refundable, except where a refund is required by applicable law. If you experience a technical issue that prevents you from accessing a purchased digital product, contact the Company at Brooke@rootiveco.com so the issue can be reviewed and reasonable assistance can be provided.
Nutrition coaching sessions and other services are subject to the cancellation and rescheduling policy in Section 13. Completed coaching sessions are non-refundable. If the Company is unable to provide a paid session and cannot arrange a mutually acceptable rescheduled session, the Company will refund the fee for that undelivered session, subject to applicable law.
Nothing in this policy limits any rights you may have under applicable consumer protection laws.
12. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any special, incidental, indirect, punitive, or consequential damages arising out of or related to your access to or use of the Site, Content, products, or services, including any inability to access or use them, even if the Company has been advised of the possibility of such damages.
To the fullest extent permitted by law, the Company's total liability for claims arising out of or relating to a product or service shall be limited to the amount you paid to the Company for the applicable product or service. This limitation does not apply where prohibited by law.
13. Coaching Calls, Cancellations, and Rescheduling
If your purchase includes nutrition coaching calls or sessions, you are responsible for scheduling and attending your appointments.
A minimum of 48 hours' notice is required to cancel or reschedule a coaching session. If you cancel or request to reschedule with less than 48 hours' notice, or fail to attend a scheduled session without notice, the session may be forfeited and will not be refunded.
To cancel or request to reschedule a session, email Brooke@rootiveco.com with the subject line: “CALL CANCELLATION – [date and time]”. Requests are subject to availability and are not considered confirmed until you receive a response.
If Rootive cancels a session and cannot arrange a mutually acceptable rescheduled session, the fee for that undelivered session will be refunded, subject to applicable law.
The cancellation policy for coaching sessions is separate from the digital product refund policy in Section 11. All digital product sales remain final, except where a refund is required by applicable law.
14. Indemnification
You agree to indemnify and hold harmless Rootive Health, LLC and its owners, representatives, and service providers from and against claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from your misuse of the Site, violation of these Terms, infringement of another party's rights, or violation of applicable law.
This provision does not apply to the extent a claim results from conduct for which the Company cannot lawfully disclaim responsibility.
15. Third-Party Beneficiaries
These Terms are intended for the benefit of the Company and you. Except as expressly stated in these Terms, nothing in these Terms is intended to confer rights or remedies on any third party.
16. Governing Law
This agreement shall be governed by and construed in accordance with the laws of the State of North Carolina, without giving effect to any principles of conflicts of law. Any legal proceedings shall be brought in a court of competent jurisdiction as permitted by applicable law.
If any provision of this Agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions.
17. Changes to These Terms
The Company reserves the right to revise these Terms at any time. Any changes will be posted on the Site, and the updated Terms will be effective upon posting unless otherwise stated. Your continued use of the Site or purchase of products or services after changes are posted constitutes acceptance of the revised Terms, to the extent permitted by law.
Contact Information
Rootive Health, LLC
Email: Brooke@rootiveco.com
Website: https://stan.store/rootiveco
By using the Site or purchasing products or services from Rootive, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
