The Clarity Package: Starter 12 hours of Support
$420
The Clarity Package is monthly admin support for busy business owners who are tired of drowning in inboxes, schedules, and follow-ups. I take the behind-the-scenes tasks off your plate so you can focus on serving your clients and growing your business.
I bring years of hands-on front-desk, scheduling, patient and customer service, and records experience from hospital, healthcare, fitness, and wellness settings, so I’m used to staying organized, accurate, and calm under pressure.
Inbox and communication
Email management: sorting, flagging priorities, drafting and sending replies
Answering client and customer inquiries by email, DM, or text on your behalf
Appointment and booking confirmations and reminder messages
Follow-ups with leads and past clients
Calendar and scheduling
Booking, rescheduling, and confirming appointments and calls
Managing your calendar and avoiding double-bookings
Setting up reminders for deadlines and important dates
Client intake and records
Setting up and sending client intake forms and onboarding paperwork
Accurate data entry into spreadsheets or your client management system
Organizing and filing documents, contracts, and client information (digital)
Keeping client lists and contact details current
Customer service and support
Professional, friendly first point of contact for your clients
Handling common questions, requests, and issues, and flagging anything that needs you
Basic membership, billing, and payment follow-up support (sending invoices, payment reminders, tracking what’s been paid)
Organization and systems
Creating simple templates for emails, forms, and checklists
Organizing shared folders and files so you can find things fast
Tracking tasks and to-dos, and sending you a short weekly summary of what’s done and what’s next
Basic inventory or supply tracking in a spreadsheet