TERMS AND CONDITIONS
Last updated: August 21, 2026
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE PURCHASING OR USING OUR DIGITAL PRODUCTS.
These Terms and Conditions govern purchases made through the Solo Coach AI Stan Store and the use of the digital products provided through it.
1. SELLER INFORMATION
The seller is:
Roberto Da Lio
Trading as: Solo Coach AI
Business address: Via Mascagni 32, 30030 Martellago (VE)
Country: Italy
Email: robertodalio.697@gmail.com
VAT / Tax ID: 04997780277
Store: https://stan.store/solocoachai
Throughout these Terms, “Seller”, “we”, “us” and “our” refer to the person or business identified above.
2. THE PRODUCT
The Solo Coach AI Playbook is a downloadable digital educational product intended primarily for solo business coaches.
The product includes educational material, frameworks, worksheets, prompt packs, checklists and implementation tools designed to help users identify repetitive operational work and develop AI-assisted business workflows.
The product is delivered digitally. No physical product will be shipped.
3. DIGITAL DELIVERY
After successful payment, customers receive access to the purchased digital product through the checkout confirmation page and/or confirmation email.
Customers are responsible for providing a valid email address and for ensuring that their device can download and open PDF files.
If you do not receive access to your purchased product, please contact us at [YOUR CUSTOMER SUPPORT EMAIL].
4. PRICE AND PAYMENT
The price displayed at checkout is the price applicable to the purchase at the time the order is placed.
Payments are processed through third-party payment providers, including Stripe and any other payment methods made available through Stan.
Any applicable taxes will be handled as displayed at checkout.
We do not store customers’ complete payment card details.
5. DIGITAL CONTENT, WITHDRAWAL AND REFUNDS
Because this is digital content supplied electronically and made available immediately after purchase, purchases are generally final once access to the product has been provided, except where applicable law requires otherwise.
Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded.
Where European Union consumer law applies, a consumer normally has a statutory withdrawal period for distance contracts. However, for digital content that is not supplied on a tangible medium, the consumer may lose that right once delivery begins if the consumer has:
(a) expressly requested or consented to immediate delivery before the withdrawal period expires; and
(b) acknowledged that beginning delivery results in the loss of the applicable right of withdrawal.
If the file is defective, inaccessible, duplicated, or not delivered correctly, please contact [YOUR CUSTOMER SUPPORT EMAIL] so that we can investigate and, where appropriate, provide replacement access or a refund.
Any refund required by applicable law will be honored.
6. PERSONAL USE LICENSE
Purchasing The Solo Coach AI Playbook grants you a limited, personal, non-exclusive and non-transferable license to use the product for your own personal or internal business use.
You may download and use the materials for your own business.
You may not:
- resell or redistribute the product;
- share the complete product with third parties;
- upload the product to public websites or file-sharing platforms;
- reproduce the product for commercial resale;
- claim the product or its contents as your own;
- create competing products by substantially copying or reproducing the protected content.
All rights not expressly granted remain reserved.
7. INTELLECTUAL PROPERTY
The Solo Coach AI Playbook, including its written content, frameworks, worksheets, prompts, checklists, graphics and other original materials, is protected by applicable intellectual property laws.
The purchase of the product does not transfer ownership of any intellectual property rights to the purchaser.
8. EDUCATIONAL PURPOSE ONLY
The Solo Coach AI Playbook is provided for educational and informational purposes.
It does not constitute legal, financial, tax, employment, privacy, cybersecurity or other regulated professional advice.
You remain responsible for evaluating whether any AI tool, workflow or automation is appropriate for your own business, clients, contracts and legal obligations.
You should not upload confidential, regulated or personally identifiable client information to third-party AI services unless you have determined that doing so is appropriate and lawful.
9. NO GUARANTEE OF RESULTS
We do not guarantee any specific financial, business, productivity, revenue, income or operational result from using the product.
Results depend on many factors, including the customer’s business, implementation, tools, experience, decisions and circumstances.
Any examples, workflows or strategies provided are educational illustrations and are not promises of future results.
10. AI AND THIRD-PARTY TOOLS
The product may mention or describe third-party software, AI services, automation platforms and other tools.
These tools are operated independently and may change their features, prices, availability, policies or functionality at any time.
We do not control third-party platforms and are not responsible for outages, changes, errors or decisions made by those providers.
Users should verify the current capabilities, terms, privacy practices and pricing of any third-party tool before relying on it.
11. PRODUCT UPDATES
Software, AI tools and online platforms change frequently.
Although reasonable efforts are made to provide useful and accurate material, some references to tools, interfaces or features may become outdated after publication.
Unless expressly stated otherwise, purchase of the product does not guarantee lifetime updates, future editions or additional products.
12. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special or consequential losses resulting from the use or inability to use the product.
You remain responsible for all business decisions, communications, automations and actions implemented using the information in the product.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
13. PRIVACY
Customer information is processed only as necessary to operate the store, process purchases, deliver products, communicate about orders and comply with applicable legal obligations.
Payment processing and product delivery may involve third-party providers such as Stan and Stripe, which process information under their own privacy policies.
Marketing communications will only be sent where the customer has provided the consent required by applicable law.
14. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The Terms applicable to a purchase are those presented to the customer at the time the order is placed, except where a change is required by law.
15. GOVERNING LAW
These Terms are governed by the laws of Italy.
If you are a consumer, this choice of law does not deprive you of any mandatory consumer protections available to you under the laws that apply in your country of residence.
Any dispute will be handled by the courts having jurisdiction under applicable mandatory law.
16. CONTACT
Questions about an order, access to the product, these Terms or a refund request may be sent to:
Solo Coach AI
Email: [YOUR CUSTOMER SUPPORT EMAIL]