Terms of Purchase
Last Updated January 7, 2026
Thank you for your support and interest in GET SMARTER LTD. We’re so grateful to have you as part of the Start Your Fashion Business (SYFB) community.
Please review these Terms of Purchase carefully. By purchasing any of our products and/or services, you agree to these Terms and confirm that you have been given a reasonable opportunity to review them prior to purchase. These Terms form a legally binding agreement as of the date you purchase or access our offerings.
General Purpose
These Terms are between you (“Purchaser,” “you,” “your”) and GET SMARTER LTD (“Company,” “we,” “us,” “our”) regarding the purchase of our digital products, services, memberships, subscriptions, trials, and/or programs (collectively, the “Products”). By purchasing via our website (www.startyourfashionbusiness.com or www.syfb.co and their subdomains), checkout page, or third-party platforms such as Stripe, Teachable, Stan Store, or Circle, you agree to be bound by these Terms. By clicking “Add to Cart,” “Buy Now,” or any similar phrase, submitting payment electronically or in person, or otherwise enrolling or subscribing through the Website, you agree to be bound by these Terms.
Relationship to Community Terms
These Terms of Purchase are additional terms that apply specifically to the purchase of SYFB products, services, memberships, subscriptions, and trial offers. In the event of any conflict between these Terms of Purchase and the SYFB Community Terms of Service, these Terms of Purchase will control with respect to purchases, billing, subscriptions, refunds, access to paid or trial offers, and related commercial matters. In all other respects, the Community Terms of Service will continue to apply.
Scope of Products
Our Products include, but are not limited to:
• Digital downloads, templates, and online courses
• Live and recorded mentorship or coaching
• Masterclasses, memberships, challenges, and retreats
Products may be delivered through our websites (www.startyourfashionbusiness.com, www.syfb.co), Stan Store, Teachable, Circle.so, or any affiliated platform.
Product Delivery
When you make a purchase and submit your payment, you will be provided with the Product(s) as detailed on the applicable Website or sales page. It is your responsibility to understand the Product before completing your purchase, as Products are non-refundable except where required by law.
For more information, please refer to your purchase receipt delivered by email. You may request a copy at any time by emailing support@syfb.co.
Upon completing payment, access to your Product will be provided as outlined on the sales page or confirmation email. It is your responsibility to secure your login details and provide the correct email address to access the Product.
If you need help accessing your Product, email support@syfb.co.
Product Disclaimer
You understand and agree that the content included in any Product is provided for informational and educational purposes only and does not constitute legal, medical, financial, tax, or other professional advice. The Company is not responsible for any damages or losses resulting from your use or misuse of the Products.
No Warranties + No Guarantees
The Products are provided on an “as is” and “as available” basis for your individual use and at your own risk, without warranties of any kind, whether express or implied, including but not limited to warranties of title, merchantability, fitness for a particular purpose, or non-infringement.
The Company does not warrant the accuracy, completeness, or reliability of information set forth in the Products, on the Website, or in Company-related materials. You understand and agree that purchasing the Products does not guarantee specific results, including financial or business outcomes. You are solely responsible for how you implement any information, guidance, or suggested actions found within the Products.
Payment + Billing
By providing the Company with your payment method, you represent that you are authorized to use that payment method and authorize the Company to charge it for any fees related to your purchase of the Products, including fees for any paid feature, subscription, or service in which you enroll (collectively, the “Fees”).
If you enroll in a limited-time trial-period offer and do not cancel on or before the last day of the trial period, you authorize us to charge your payment method for the applicable service. Unless otherwise indicated, all Fees are in USD.
Payment Plans (Including Custom Payment Plans)
If you select a payment plan, whether standard or custom, you agree to complete all scheduled payments in full. Payment plans are non-cancellable and non-refundable once the first payment is processed.
By selecting a payment plan, you understand and agree that you are committing to complete the full payment schedule, and the Company reserves the right to pursue legal or third-party action to collect the balance if you default.
If you default on any payment, we reserve the right to:
• Suspend or revoke access to the Product
• Reattempt payment using the payment method on file
• Initiate collections, report to chargeback databases or credit agencies where permitted by law
• Pursue legal action to recover the outstanding balance
For custom payment plans (via Stripe or otherwise), all installment amounts and due dates are binding. If your plan includes a high down payment with a 21-day balance offer, you are required to complete the remaining balance within that timeframe. Failure to do so may convert your plan to the standard multi-month payment option with adjusted pricing.
Refund Policy
Due to the nature of our digital products and immediate access upon purchase, all sales are final and non-refundable except where required by law, including but not limited to:
• Brand Incubator Program (VIP, Fast Track, Lite, Lite Boost, and previous versions)
• Brand Owner’s Social Suite Templates
• Boost Your Brand Challenge
• Sustainability Navigator
• Branding Mastery
• Revenue Roadmap
• Ultimate Manufacturing
• The Selfmade Circle Membership
• 1:1 Mentorship Programs
• Strategy / Consultation Calls
• SYFB Fashion Business Retreats & In-Person Events
• The Brand Hub
• Start Lab / Start Lab Pro
• Launch Accelerator
• Scale Lab
Refunds will not be issued regardless of usage or completion.
Waiver of EU 14-Day Withdrawal Right
If you reside in the European Union, you expressly consent to receiving immediate access to digital content and waive your right to the 14-day withdrawal period under Article 16(m) of EU Directive 2011/83/EU. This consent is required and logged at checkout
Consent Checkbox Logging
During checkout, you must check a box confirming your agreement to these Terms and acknowledging that your purchase is final. Your order cannot be completed without this consent, and we retain a record of your agreement.
Subscriptions + Subscription Cancellations
When you purchase any Product on an ongoing subscription basis (for example monthly, quarterly, or annually), you authorize the Company to process recurring Fees until the subscription is terminated and all outstanding Fees have been paid in full.
You must keep a valid payment method on file. If we are unable to process payment successfully, we may make additional attempts. If payment remains unsuccessful, we reserve the right to suspend or revoke your subscription until all current and outstanding Fees are paid.
If outstanding Fees remain unpaid for 5 days, the Company reserves the right to terminate the membership and revoke all access. You have 7 days to notify the Company of any issues with recurring payments.
You are required to complete all payments for the subscription period you committed to at purchase. At the end of the subscription period, the subscription service will auto-renew unless cancelled in writing in accordance with the applicable offer terms.
If any payment is returned unpaid or the payment method is rejected during the subscription period, the Company or its service providers reserve the right to collect any applicable fees as permitted by law. If you fail to make payment on time and fail to correct such missed payment within 5 days, the Company may cancel your participation in the program by written notice to the email address you provided.
Upon cancellation for non-payment, you agree to pay the Company a cancellation fee equal to the amount of any missed payments, to the extent permitted by law. The cancellation fee is due immediately, and the Company is authorized to use any payment method on file to collect such fee. The Company will have no further obligation to perform under these Terms following cancellation.
Chargebacks
Attempting to reverse a legitimate payment via chargeback constitutes a breach of these Terms. We reserve the right to dispute and enforce these Terms through your financial institution, chargeback databases, collections agencies, credit reporting agencies where permitted by law, or legal action. If you file a false or illegitimate chargeback, you may be liable for administrative, legal, and collections fees incurred by the Company.
If a chargeback is filed on:
• Any Product, including but not limited to digital courses, services, mentorship, or live events
• Any subscription or membership, including The Selfmade Circle
We reserve the right to:
• Dispute the chargeback and present these Terms as evidence
• Collect the original amount owed in full
• Add a fee of $150 per chargeback incident to cover administrative, processing, and legal time, to the extent permitted by law
• Report your account to chargeback databases, collections agencies, or credit reporting agencies where permitted by law
• Permanently revoke access to our platform and all current or future Products
Client Conduct + Engagement
You agree to conduct yourself professionally in all communications and community spaces. We reserve the right to remove access to our programs without refund if you engage in harassment, abuse, spam, or behavior that disrupts other students or violates our brand values.
We also reserve the right to deny or revoke access to any individual whose prior conduct, external actions, or involvement in disputes is deemed inconsistent with maintaining a safe, professional, and supportive environment.
Promotions + Discounts
We may occasionally advertise promotions, discounts, limited-time offers, and/or bonuses (“Promotions”). You are entitled only to active Promotions available at the time of purchase. Promotions are not guaranteed to be available when you make a purchase and may be changed or withdrawn at any time in our sole discretion.
If you purchased a Product before a Promotion began, we are not required to apply the new offer, bonus, store credit, or partial refund retroactively.
License for Use
By purchasing Products through our Website and sales pages, you are granted a limited, non-transferable, non-exclusive, revocable, personal-use license to use the Products yourself only.
Sharing, copying, reproducing, modifying, publishing, selling, or otherwise distributing the Products, whether publicly or privately, is expressly prohibited. You may print or copy instructional materials, information, and guides within the Products for personal use only, provided all original formatting, copyright notices, trademark notices, and branding remain intact.
If multiple team members need access to the Products, you must purchase an additional license for each team member and ensure they are aware of these Terms.
You may adapt the Product for your own personal or internal business use only, consistent with these Terms and applicable law. You may not reproduce, give away, publish, sell, sublicense, or distribute the Product in any form.
Intellectual Property
The Company owns and retains all rights, title, and interest in and to the Products. Nothing in these Terms transfers any intellectual property rights to you beyond the limited license expressly granted above. All rights not expressly granted are reserved.
Consent to Use
By submitting reviews, images, comments, testimonials, tags, or other submissions (“Submissions”) to us on any platform, including social media and online reviews, you grant us a commercial, worldwide, non-exclusive, royalty-free license to use those Submissions for reasonable business purposes.
In doing so, we may use your name, brand name, photo, and other publicly acknowledged information you reveal in connection with those Submissions on our Website, marketing materials, guides, and other platforms. We may reference your name and brand as a success story unless you opt out in writing.
Age Limitations
You acknowledge that you are legally able to perform all obligations required under these Terms. By submitting payment or enrolling through the Website or sales page, you warrant that you meet all legal age requirements in your jurisdiction to use the Website and purchase the Products.
Changing Terms
We reserve the right to update and revise these Terms at any time. Changes will become effective upon posting unless otherwise stated. Your continued use of the Products or Website after any update constitutes your acceptance of the revised Terms.
Privacy + Protection of Personal Information
We respect your privacy and are committed to protecting it. We may use certain information collected from you to operate GET SMARTER LTD. and provide our Products. Please review our Privacy Policy to understand what data we collect and how we use it
Error in Store Presentation
We strive to present accurate and up-to-date information on the Website and sales pages. However, content may occasionally contain errors or omissions or become outdated. We reserve the right to correct errors and to make changes to Product prices, specifications, processes, Promotions, availability, and Website content at any time.
Right to Terminate Access
We reserve the right to terminate your access without refund if:
• You fail to complete required payments
• You engage in misconduct
• You attempt to circumvent our policies or misuse our content
All payment obligations remain enforceable after termination.
This right is not limited to the situations listed above and may be exercised at the Company’s sole discretion, subject to applicable law.
Right to Refuse or Revoke Access (Including Free Trials)
We reserve the right, at our sole discretion and subject to applicable law, to refuse, revoke, or limit access to any of our Products, Services, memberships, communities, or trial offers — including free trials — at any time, for any reason, to the extent permitted by applicable law
This includes, but is not limited to, situations involving prior disputes, chargebacks, misuse of offers, misalignment with our brand values, or behavior that may pose a risk to the integrity of our community, team, or business.
In such cases, any payments made will be refunded where applicable, and access may be removed without further obligation except as required by law. This right applies both before and after purchase or enrollment.
Limitation of Liability
To the fullest extent permitted by law, the Company will not be liable to the Purchaser or any third party for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or relating to these Terms or the use of the Products, even if the Company has been advised of the possibility of such damages.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.
Maximum Damages
To the fullest extent permitted by law, the Company’s total aggregate liability for any claim arising out of or relating to the Products or these Terms shall not exceed the amount actually paid by you for the applicable Product giving rise to the claim.
Binding Arbitration
In the event of a dispute between the parties that cannot be resolved amicably, the parties agree that such dispute will be handled through binding arbitration in accordance with the rules of the American Arbitration Association, unless otherwise required by applicable law. The arbitration will be held in London, United Kingdom, unless another venue is required by law or mutually agreed.
The parties understand that they will be bound by any decision rendered by the arbitrator and/or arbitration proceedings. The parties will equally share in the costs and expenses of arbitration unless otherwise required by applicable law or ordered by the arbitrator.
Choice of Law
These Terms and the parties’ relationship are governed by the laws of England and Wales, except where mandatory consumer protection laws in your jurisdiction require otherwise.
Notices
We may provide notice to you by:
(i) sending a message to the email address provided by you; or
(ii) posting to the Website.
Notices sent by email will be effective at the time of sending. Notices posted to the Website will be effective upon posting.
You may provide notice to the Company by certified mail to:
GET SMARTER LTD.
71-75 Shelton Street
London, WC2H 9JQ
United Kingdom
Notices provided by certified mail will be effective upon actual receipt.
Severability + No Waiver
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. A failure to enforce any right or provision under these Terms does not constitute a waiver of that right or provision unless explicitly agreed in writing by an authorized representative of the Company.
Transfer + Assignment
You may not transfer or assign any of your rights under these Terms to any third party without the Company’s prior written consent.
Force Majeure
To the extent any failure or delay in our delivery of the Products under these Terms is caused by or results from acts or circumstances beyond our reasonable control, we will not be liable or responsible, and such failure or delay will not be considered a breach of these Terms. Such events may include, without limitation, acts of God, fire, flood, earthquake, natural disasters, cyber-attacks, terrorism, revolution, insurrection, civil unrest, national emergency, epidemic, pandemic, labor disputes, supply chain restraints, delays in obtaining materials, equipment breakdown, telecommunications breakdown, or power outage.
Headings for Convenience Only
The headings in these Terms are included for convenience and reference only and do not affect the scope or meaning of any provision.
Entire Agreement + All Rights Reserved
These Terms constitute the final agreement between you and the Company regarding the purchase, sale, and use of the Products and supersede all prior discussions, representations, or agreements relating to the same subject matter. The Company reserves all rights not expressly granted in these Terms.
Additionally, the Company reserves the right to deny refunds or future purchases to individuals who attempt to exploit or misuse the refund policy, promotional offers, or trial periods in bad faith. Any actions deemed to constitute exploitation, abuse, or violation of these Terms may result in immediate termination of access to the Products and Services without eligibility for a refund or further engagement.
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