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Steven Milano

🎙️ Full Disclosure, Babe! Podcast on YouTube & Spotify↓

The Breakdown Waitlist ⌛

The Breakdown Waitlist ⌛

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You should download this guide if you’re looking to:

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  • Be Happy

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Terms & Conditions

Terms and Conditions

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING

By using the website, you signify your consent to these terms of use. If you do not agree to these Terms of Use, please do not use the website.

Your access to and use of this website, as well as all related websites operated by Steven Milano and Full Disclosure, Babe! LLC (collectively the "Site") is subject to the following terms and conditions ("Terms of Use") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect:

  1. You agree that the Site itself, as well as all content, videos, training materials, products, services and/or other materials, made available on the Site by us or other third parties, as well as the look and feel of all of the foregoing, (collectively referred to as the "Content") are maintained for your personal use and information by Full Disclosure, Babe! LLC (the "Company") and are the property of the Company and/or its third party providers. You agree that such Company Content shall include all proprietary videos, HTML/CSS, Javascript, graphics, voice, and sound recordings, artwork, photos, documents, and text as well as all other materials included in the Site, excluding only the materials you provide. Subject to your compliance with these Terms of Use, the Company hereby grants you a limited license, which is non-exclusive, non-transferable, and non-sublicensable, to access, view, and use the Site solely for your personal purposes. No Company Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted by the Company. Modification of the Content or use of the Content for any other purpose is a violation of the copyright and other proprietary rights of the Company, as well as other authors who created the materials, and may be subject to monetary damages and penalties. You may not distribute, modify, transmit or use the content of the Site or any Content, including any and all software, tools, graphics and/or sound files, for public or commercial purposes without the express written permission of the Company.

  2. All Content, such as text, data, graphics files, videos and sound files, and other materials contained in the Site, are copyrighted unless otherwise noted and are the property of the Company and/or a supplier to the Company. No such materials may be used except as provided in these Terms of Use.

  3. All trade names, trademarks, and images and biographical information of people used in the Company Content and contained in the Site, are either the property of, or used with permission by, the Company. The use of Content by you is strictly prohibited unless specifically permitted by these Terms of Use. Any unauthorized use of Content may violate the copyright, trademark, and other proprietary rights of the Company and/or third parties, as well as the laws of privacy and publicity, and other regulations and statutes. Nothing contained in this Agreement or in the Site shall be construed as granting, by implication or otherwise, any license or right to use any Trademark or other proprietary information without the express written consent of the Company or third party owner. The Company respects the copyright, trademark and all other intellectual property rights of others. The Company has the right, but has no obligation, to remove content and accounts containing materials that it deems, in its sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Use. If you believe that your intellectual property rights are being violated and/or that any work belonging to you has been reproduced on the Site or in any Content in any way, you may notify Company at smilanobusiness@gmail.com. Please provide your name and contact information, the nature of your work and how it is being violated, all relevant copyright and/or trademark registration information, the location/URL of the violation, and any other information you believe is relevant.

  4. While the Company uses reasonable efforts to include accurate and up-to-date information in the Site, the Company makes no warranties or representations as to its accuracy. The Company assumes no liability or responsibility for any errors or omissions in the content of the Site.

  5. When you register with the Company and/or this Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from the Company. You consent to receive notices electronically by way of transmitting the notice to you by email.

  6. If you send comments or suggestions about the Site to the Company, including, but not limited to, notes, text, drawings, images, designs or computer programs, such submissions shall become, and shall remain, the sole property of the Company. No submission shall be subject to any obligation of confidence on the part of the Company. The Company shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise without any acknowledgment or compensation to you.

  7. The Company shall use commercially reasonable efforts to restrict unauthorized access to our data and files. However no system whether or not password protected can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Site. Use of the Site is completely at your own risk.

  8. The Company will not intentionally disclose any personally identifying information about you to third parties, except where the Company, in good faith, believes such disclosure is necessary to comply with the law or enforce these Terms of Use. By using the Site, you signify your acceptance of the Company's Privacy Policy. If you do not agree with this Privacy Policy, in whole or part, please do not use this Site.

  9. NEITHER THE COMPANY NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR MAINTAINING THE SITE AND/OR ANY CONTENT ON THE SITE SHALL BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THE SITE. WITHOUT LIMITING THE FOREGOING, ALL CONTENT ON THE SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THE SITE, THE RESULTS OF THE USE OF SUCH MATERIALS, THE SUITABILITY OF SUCH MATERIALS FOR ANY USER'S NEEDS OR THE LIKELIHOOD THAT THEIR USE WILL MEET ANY USER'S EXPECTATIONS, OR THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR CORRECTION. THE COMPANY LIKEWISE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES THAT YOU WILL EARN ANY MONEY USING THE SITE OR THE COMPANY'S TECHNOLOGY OR SERVICES. YOU ACCEPT ALL RESPONSIBILITY FOR EVALUATING YOUR OWN EARNING POTENTIAL AS WELL AS EXECUTING YOUR OWN BUSINESS AND SERVICES. YOUR EARNING POTENTIAL IS ENTIRELY DEPENDENT ON YOUR OWN PRODUCTS, IDEAS, TECHNIQUES; YOUR EXECUTION OF YOUR BUSINESS PLAN; THE TIME YOU DEVOTE TO THE PROGRAM, IDEAS AND TECHNIQUES OFFERED AND UTILIZED; AS WELL AS YOUR FINANCES, YOUR KNOWLEDGE AND YOUR SKILL. SINCE THESE FACTORS DIFFER AMONG ALL INDIVIDUALS, THE COMPANY CANNOT AND DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES REGARDING YOUR SUCCESS OR INCOME LEVEL. THE COMPANY DOES NOT WARRANT THAT USE OF THE MATERIALS WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE, THE CONTENT, AND/OR THE MATERIALS AVAILABLE ON THIS SITE ARE FREE FROM BUGS OR VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY FOR THE COST OF ALL NECESSARY REPAIRS OR CORRECTIONS. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER. ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. Please note that the applicable jurisdiction may not allow the exclusion of implied warranties. Some of the above exclusions may thus not apply to you.

  10. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER (including, for example, your web service provider service, Stripe payment services, your software and/or any updates or upgrades to that software). ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER THE COMPANY IS RESPONSIBLE FOR ANY SUCH MALFUNCTION OR DISRUPTION. THE COMPANY ALSO RESERVES THE RIGHT TO LIMIT YOUR USE OF THE SITE AND/OR THE CONTENT OR TO TERMINATE YOUR ACCOUNT SHOULD THE COMPANY DETERMINE THAT YOU HAVE VIOLATED THESE TERMS OF USE, OR THAT YOU HAVE VIOLATED ANY OTHER RULES OR CONDITIONS OF THE COMPANY. THE COMPANY RESERVES THE RIGHT TO REFUSE ACCESS TO THE SITE AND/OR THE COMPANY'S CONTENT, PRODUCTS AND/OR SERVICES TO ANYONE IN ITS SOLE DISCRETION. THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER THE COMPANY IS RESPONSIBLE FOR ANY SUCH MALFUNCTION OR DISRUPTION. DUE TO THE NATURE OF THE DIGITAL PRODUCT, THERE ARE NO REFUNDS OFFERED.

  11. You agree that you will pay for all products you purchase through the Company. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING THE COMPANY WITH A VALID PAYMENT METHOD FOR PAYMENT OF ALL FEES. ALL SALES OF PRODUCTS ARE FINAL. Prices for products offered by the Company may change at any time, and the Company does not provide price protection or refunds in the event of a price reduction or promotional offering. If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by the Company.

  12. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, RELIANCE OR CONSEQUENTIAL DAMAGES, WHETHER FORESEEABLE OR NOT, INCLUDING, BUT NOT LIMITED TO, DAMAGE OR LOSS OF PROPERTY, EQUIPMENT, INFORMATION OR DATA, LOSS OF PROFITS, REVENUE OR GOODWILL, COST OF CAPITAL, COST OF REPLACEMENT SERVICES, OR CLAIMS FOR SERVICE INTERRUPTIONS OR TRANSMISSION PROBLEMS, OCCASIONED BY ANY DEFECT IN THE SITE, THE CONTENT, AND/OR RELATED MATERIALS, THE INABILITY TO USE SERVICES PROVIDED HEREUNDER OR ANY OTHER CAUSE WHATSOEVER WITH RESPECT THERETO, REGARDLESS OF THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF THE COMPANY HAS BEEN ADVISED OR IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.

  13. If your purchase includes calls with the Company, you are responsible for scheduling them. All bookings are non-refundable. If you have to cancel your call, please email Smilanobusiness@gmail.com with the subject "CALL CANCELLATION- [date & time of your call]" no less than 48 hours before your call. If you do not show up to your call or reschedule within 48 hours, you forfeit your call.

  14. You agree to indemnify and hold the Company and each of its directors, officers employees, and agents, harmless from any and all liabilities, claims, damages and expenses, including reasonable attorney's fees, arising out of or relating to (i) your breach of this Agreement, (ii) any violation by you of law or the rights of any third party, (iii) any materials, information, works and/or other content of whatever nature or media that you post or share on or through the Site, (iv) your use of the Site or any services that the Company may provide via the Site, and (v) your conduct in connection with the Site or the services or with other users of the Site or the services. The Company reserves the right to assume the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such an event, you shall provide the Company with such cooperation as is reasonably requested by the Company.

  15. The provisions of these Terms of Use are for the benefit of the Company, its subsidiaries, affiliates and its third party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.

  16. This agreement shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of law. You further submit to the exclusive jurisdiction of the state and federal courts sitting in Orange County, Florida. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

  17. These Terms of Use may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the current Terms

    TERMS AND CONDITIONS Steven Milano / Full Disclosure, Babe! LLC Last Updated: September 1, 2026 PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING ANY PRODUCT OR SERVICE. By accessing this website, purchasing any product, or booking any service ("the Site," collectively with all content, products, and services, "the Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, do not use the Site or purchase any Services. These Terms replace and supersede all prior versions. 1. Eligibility You must be at least 18 years old to purchase any product or service from the Company. By purchasing, you represent and warrant that you are 18 or older. The Company does not knowingly sell to, collect information from, or provide personalized services to anyone under 18. If the Company learns that a purchaser is under 18, the Company will cancel the order, refund the purchase, and delete any information submitted. Personalized services (including voice note breakdowns and live sessions) are available only to purchasers who are 18 or older. You may not purchase a personalized service on behalf of a minor, and you may not submit a minor's personal information through any intake form. 2. Ownership of Content All content on the Site, including videos, guides, training materials, graphics, audio recordings, written text, and the overall look and feel of the Site, is the property of Steven Milano and Full Disclosure, Babe! LLC ("the Company"), except for materials you submit yourself. You are granted a limited, non-exclusive, non-transferable license to access and use purchased Content solely for your personal, non-commercial use. You may not copy, reproduce, redistribute, resell, or use any Content for commercial purposes without express written permission. Audio recordings delivered as part of a personalized service are for your personal use only and may not be published, posted, or redistributed. 3. Submissions If you submit comments, suggestions, or other materials to the Company, including through intake forms for personalized services, the Company may use such submissions in anonymized and non-identifying form only, for purposes including future content creation. The Company will not publicly share identifying personal details from your submission without your separate, explicit consent. Names, locations, workplaces, social media handles, and other identifying details are removed before any submission is referenced in content. You may request that your submission never be used in any form, including anonymized form, by emailing smilanobusiness@gmail.com. Live sessions, including Clarity Calls, are confidential. They are not recorded, and nothing shared during a live session is used for content in any form, including anonymized form. 4. Accuracy of Information The Company uses reasonable efforts to provide accurate information but makes no guarantee of complete accuracy. If you believe any error materially affected your purchase, contact smilanobusiness@gmail.com. 5. No Professional Advice All guides, sessions, voice note breakdowns, and other services offered by the Company are for general informational and entertainment purposes only. Steven Milano is not a licensed therapist, counselor, psychologist, social worker, physician, attorney, or financial advisor. Nothing provided through the Site constitutes therapy, counseling, psychological diagnosis, medical advice, treatment, legal advice, or financial advice, and no therapeutic or professional relationship of any kind is created by your purchase. All commentary reflects personal opinion based solely on the information you choose to share. It is not a clinical assessment of you or of any other person, it is not verified, and it is not guaranteed to be accurate or applicable to your situation. Any observations about attachment patterns or behavior are general educational commentary, not a diagnosis of any individual. You are solely responsible for any decisions you make regarding your relationships, your safety, or your wellbeing. The Company strongly encourages anyone experiencing distress to seek support from a licensed mental health professional. 6. Emergency Situations and Crisis Disclosures The Company is not equipped to respond to emergencies or mental health crises and does not provide crisis services. If you are in crisis, in danger, or experiencing an emergency, contact 911, the 988 Suicide & Crisis Lifeline (call or text 988), or the National Domestic Violence Hotline (1-800-799-7233) immediately. Intake forms, emails, and social media messages are not monitored continuously and may not be read for several days. Do not use any Company channel to report an emergency. The Company is not responsible for monitoring, detecting, or responding to crisis situations disclosed through the Site or through any intake form or message. The Company reserves the right to decline or cancel any personalized service, and to issue a refund, where in its sole discretion the request falls outside the informational and entertainment scope of the Services. 7. Third-Party Information If you share information about a third party, including a partner, ex-partner, family member, or anyone else, as part of a personalized service, you represent that you have a lawful right to share that information. The Company is not responsible for verifying the accuracy of any information you provide, and any commentary the Company gives is based entirely on your account of events. The Company does not make findings of fact about any third party and does not diagnose, assess, or characterize any person who has not purchased Services. You agree not to submit information obtained unlawfully, including through unauthorized access to another person's device, accounts, or communications. 8. Sessions and Bookings If your purchase includes a live call or personalized voice note, you are responsible for scheduling and for timely submission of any required information. Cancellations for live calls must be submitted no less than 48 hours in advance by emailing smilanobusiness@gmail.com with the subject line "CALL CANCELLATION - [date and time]." Failure to cancel within this window forfeits the session. Personalized voice note breakdowns are delivered within [X] business days of receipt of a complete intake form. If a required intake form is not submitted within [X] days of purchase, the Company may close the order. 9. Payment and Refunds All sales are final due to the digital and personalized nature of the Services. If a technical issue prevents delivery of a purchased product or service, your remedy is limited to redelivery or a refund of the amount paid for that specific item, at the Company's discretion. Prices may change at any time without notice or retroactive adjustment. Payments are processed by third-party processors. The Company does not receive or store your full payment card details. 10. Communications and Email Consent When you provide your email address, whether by purchasing, downloading a free resource, or subscribing, you consent to receive email from the Company. This includes transactional email relating to your purchase and marketing email about products, services, and content. You may unsubscribe from marketing email at any time using the unsubscribe link in any message, or by emailing smilanobusiness@gmail.com. Unsubscribing from marketing email does not stop transactional email necessary to deliver a product or service you have purchased. Every marketing email includes a working unsubscribe link and the Company's physical mailing address, as required by the CAN-SPAM Act. Unsubscribe requests are honored within 10 business days. The Company's mailing address is: [BUSINESS MAILING ADDRESS] You also consent to receive notices, agreements, disclosures, and other records from the Company electronically by email. 11. Privacy and Data Retention Your use of the Services is also governed by the Company's Privacy Policy, available at [PRIVACY POLICY URL], which is incorporated into these Terms by reference. By using the Site, you accept the Privacy Policy. If you do not agree with it, do not use the Site. In summary: - Intake form submissions for personalized services are retained for 90 days after delivery, then permanently deleted. - Email addresses and subscriber records are retained until you unsubscribe or request deletion, and are deleted within 30 days of such a request. - Purchase and transaction records are retained for seven years as required for tax and accounting purposes. Only Steven Milano has access to intake form submissions. You may request access to, correction of, or deletion of your personal information at any time by emailing smilanobusiness@gmail.com. See the Privacy Policy for full details and for rights that may apply to you under your state's law. 12. Data Security The Company uses commercially reasonable measures to protect your information. No system is completely secure, and the Company cannot guarantee that unauthorized third parties will never defeat those measures. You provide information at your own risk. 13. Limitation of Liability To the extent permitted by law, the Company's total liability for any claim arising from your use of the Site or Services is limited to the amount you actually paid for the specific product or service giving rise to the claim. Nothing in these Terms is intended to limit any right or remedy that cannot lawfully be limited under New Jersey or federal law, including any rights established under the New Jersey Truth-in-Consumer Contract, Warranty and Notice Act (N.J.S.A. 56:12-14 et seq.). No provision of these Terms is intended to waive any clearly established legal right of a New Jersey consumer. 14. Indemnification You agree to indemnify the Company for claims arising from your own violation of these Terms or your unlawful conduct, to the extent permitted by law. This section does not require you to indemnify the Company for the Company's own negligence or intentional misconduct. 15. Governing Law These Terms are governed by the laws of the State of New Jersey. Any provision found unenforceable under New Jersey law shall be severed, with the specific provision and reason for unenforceability identified rather than applying a general catch-all exclusion, and the remainder of these Terms shall remain in effect. 16. Changes to These Terms The Company may update these Terms at any time by posting a revised version with a new "Last Updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms. 17. Use of Artificial Intelligence Tools The Company uses artificial intelligence tools to assist with outlining, drafting, editing, and organizing content, including guides, programs, emails, and marketing materials. All content is directed, reviewed, and finalized by Steven Milano. For personalized services, including voice note breakdowns, the Company may use artificial intelligence tools to help organize and outline the information you submit through intake forms. Before any submission is entered into an AI tool, names and other direct identifiers (such as contact details, social media handles, workplaces, and specific locations) are removed. The final analysis and delivery are prepared by Steven Milano personally. The Company only uses AI tools whose settings or terms do not allow your submitted information to be used to train their models. Live sessions are not recorded, and nothing from a live session is entered into AI tools. If you do not want your submission processed with AI tools, email smilanobusiness@gmail.com before your service is delivered and it will be prepared without them. 18. Contact Questions about these Terms can be directed to smilanobusiness@gmail.com. By checking the box below, you confirm that you are at least 18 years old and that you have read, understood, and agree to these Terms and the Privacy Policy.

    PRIVACY POLICY

    Steven Milano / Full Disclosure, Babe! LLC

    Last Updated: September 1, 2026

    This Privacy Policy explains what information Full Disclosure, Babe! LLC ("the Company," "we," "us") collects, how it is used, how long it is kept, and what rights you have over it. It applies to the website, the online store, all products and services, and all email communications.

    By using the Site or purchasing any product or service, you agree to this Policy.

    1. Who We Are

    Full Disclosure, Babe! LLC, a New Jersey limited liability company. Steven Milano is the sole person with access to customer data.

    Contact: smilanobusiness@gmail.com

    Mailing address:
    105 3rd Avenue PO Box 2224
    Neptune City, NJ
    07754A

    2. Information We Collect

    Information you give us directly:

    - Name and email address, when you purchase, subscribe, or download a free resource

    - Intake form content for personalized services, which may include detailed descriptions of your relationships, communications, and personal circumstances, and information about third parties you choose to share

    - Any information you include in emails, direct messages, or booking forms

    - Scheduling information for live sessions

    Information collected automatically:

    - Basic technical and analytics data collected by our platform providers, such as device type, browser, approximate location, and pages visited

    - Email engagement data such as opens and clicks

    We do not collect:

    - Full payment card numbers or bank details. Payments are handled entirely by third-party processors, and we receive only confirmation of payment and limited transaction detail.

    - Information from anyone we know to be under 18.

    3. Sensitive Information

    Intake forms for personalized services may contain sensitive personal information about your relationships and emotional circumstances.

    Live sessions, including Clarity Calls, are not recorded, and nothing shared during a live session is used for content in any form.

    We treat this information as confidential. It is used only to prepare and deliver the service you purchased. It is never sold, never shared with advertisers, and never used for ad targeting. It is not shared with any third party except the service providers listed in Section 5, in de-identified form where noted, or where required by law.

    Please do not include in any intake form: financial account numbers, government identification numbers, medical records, or information you obtained without authorization from another person's device or accounts.

    4. How We Use Your Information

    - To deliver the products and services you purchase

    - To prepare personalized voice notes and live sessions

    - To communicate with you about your order

    - To send marketing email about products, services, and content, where you have consented

    - To improve products, content, and the Site

    - To create general educational content, in anonymized and non-identifying form only, with names, locations, workplaces, handles, and other identifying details removed

    - To comply with legal, tax, and accounting obligations

    We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes. We do not use sensitive intake content for advertising or targeting of any kind.

    5. Who We Share Information With

    We share limited information with service providers who help us operate the business. These providers are permitted to use your information only to provide services to us:

    - Storefront and checkout provider (order processing, product delivery)

    - Payment processor (payment handling)

    - Email service provider (delivery of email you have consented to receive)

    - Scheduling provider (booking live sessions)

    - File storage and form provider (intake form submissions)

    - AI tool providers (help drafting and organizing content, including intake submissions with names and direct identifiers removed)

    Artificial intelligence tools. We use AI tools to help outline, draft, and edit content such as guides, emails, and marketing materials. For personalized services, we may also use AI tools to help organize information from your intake form. Before anything is entered, we remove your name and other direct identifiers such as contact details, social media handles, workplaces, and specific locations. We only use AI tools whose settings or terms do not allow submitted information to be used for model training. Live sessions are never entered into AI tools. You can ask that your submission be prepared without AI tools by emailing smilanobusiness@gmail.com before delivery.

    We may also disclose information where required by law, to comply with legal process, or where we believe in good faith that disclosure is necessary to prevent serious harm.

    6. How Long We Keep Information

    - Intake form submissions for personalized services: 90 days after delivery, then permanently deleted

    - Session notes or recordings, if any: 90 days after the session, then permanently deleted

    - Email address and subscriber record: Until you unsubscribe or request deletion; deleted within 30 days of request

    - Purchase and transaction records: 7 years, as required for tax and accounting

    - Email correspondence: 2 years

    Anonymized information that can no longer be linked to you may be retained indefinitely.

    7. Data Security

    Access to customer data is limited to Steven Milano. Accounts holding customer data are protected by strong, unique passwords and two-factor authentication where available.

    No system is completely secure, and we cannot guarantee absolute security. If a breach affecting your personal information occurs, we will notify you as required by applicable law.

    8. Your Rights

    Regardless of where you live, you may:

    - Request a copy of the personal information we hold about you

    - Request that we correct inaccurate information

    - Request that we delete your information

    - Unsubscribe from marketing email at any time

    - Request that your intake submission never be used in content, including in anonymized form

    - Request that your intake submission not be processed with AI tools

    To exercise any of these, email smilanobusiness@gmail.com. We will respond within 45 days. We may need to verify your identity, typically by confirming you control the email address associated with your records.

    Additional state rights. Residents of certain states, including California, Colorado, Connecticut, New Jersey, Virginia, Texas, Oregon, and others, have additional rights under state privacy law. These may include the right to know what categories of information are collected and disclosed, the right to opt out of the sale or sharing of personal information and of targeted advertising, the right to limit use of sensitive personal information, the right to data portability, and the right to appeal a denied request.

    We do not sell personal information, do not share it for cross-context behavioral advertising, and do not use sensitive personal information for advertising, so there is nothing to opt out of in those categories. All other rights above are available to every customer regardless of state.

    We will not discriminate against you for exercising any privacy right.

    If we deny a request, you may appeal by replying to our response. If your appeal is denied, you may contact your state Attorney General.

    9. Email Communications

    We send email only to people who have provided their address to us. Every marketing email includes a working unsubscribe link and our physical mailing address. Unsubscribe requests are honored within 10 business days.

    Unsubscribing from marketing email does not stop transactional email necessary to deliver something you purchased.

    10. Minors

    The Site and all Services are intended for adults 18 and over. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a minor, we will delete it promptly. If you believe a minor has provided us information, contact smilanobusiness@gmail.com.

    11. Cookies and Tracking

    Our storefront, website, and email platforms use cookies and similar technologies for basic functionality and analytics. You can control cookies through your browser settings. We do not use cookies for cross-site advertising.

    12. Changes to This Policy

    We may update this Policy by posting a revised version with a new "Last Updated" date. If we make material changes to how we handle personal information, we will notify subscribers by email.

    13. Contact

    Questions, requests, or complaints regarding this Policy:

    smilanobusiness@gmail.com

    105 3rd Avenue PO Box 2224
    Neptune City, NJ
    07754A