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The Back Office NYC

Field-tested systems, SOPs, and guides from inside NYC's best operational mind.

The Weekly Ops Reset

The Weekly Ops Reset

Most deals do not fall apart over one big mistake. They fall apart over the follow-up nobody sent.

The Weekly Ops Reset is the system I run every week, written down so you can run it too. Block 10 to 30 minutes on Friday afternoon or Monday morning. Go through the same steps every week. Start the next week with a plan, not a cleanup.

There are two editions, and both are free.

Agent Edition
For a solo agent or anyone running a team.

  • Clear your inbox and flag every follow-up

  • Check where every deal actually stands

  • Choose your top three priorities for next week

Operations Edition
For the person who keeps the team running.

  • Send the team status update

  • Review every open file

  • Track the deadlines nobody else is watching

I have spent 15 years in back offices, and I still run operations for a NYC team today. Great salespeople are trained to close. Running the business is a different job. This is the first step.

10 minutes a week to keep every deal moving - FREE