Terms and Conditions
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING
Table of Contents
1. Introduction and Acceptance
2. Eligibility
3. Intellectual Property and Content
4. Submissions
5. Data Security
6. Privacy and Data Protection
7. Limitations of Liability and Warranties
8. Payments and Refunds
9. Scheduling and Cancellations
10. Program Disclaimers
10.1. The Colby Method Online Course
10.2. Comprehensive Body Balancing Protocol
10.3. Enhanced Body Balancing Protocol
10.4. Core Body Balancing Protocol
11. Indemnification
12. General Provisions
13. Force Majeure
14. Updates to Terms
1. Introduction and Acceptance
By using the website, you signify your consent to these terms of use. If you do not agree to these Terms of Use, please do not use the website.
Your access to and use of this website, as well as all related websites operated by The Colby Collective LLC (which includes The Colby Method (among others)) (collectively the “Site”) is subject to the following terms and conditions (“Terms of Use”) and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect.
While the Company uses reasonable efforts to include accurate and up-to-date information in the Site, the Company makes no warranties or representations as to its accuracy. The Company assumes no liability or responsibility for any errors or omissions in the content of the Site.
When you register with the Company and/or this Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from the Company. You consent to receive notices electronically by way of transmitting the notice to you by email.
2. Eligibility
You must be at least 18 years of age (or the age of majority in your jurisdiction) to purchase or participate in any program offered by the Company. If you are under 18, you must have the consent of a parent or legal guardian who agrees to these Terms of Use on your behalf. Additionally, you represent and warrant that you are in good general health and have consulted with a qualified healthcare provider to confirm that participation in the program is appropriate for you, given your medical history, current conditions, and any medications. The Company reserves the right to refuse participation to anyone who does not meet these eligibility criteria or whose participation may pose a risk to themselves or others.
3. Intellectual Property and Content
You agree that the Site itself, as well as all content, videos, training materials, products, services and/or other materials, made available on the Site by us or other third parties, as well as the look and feel of all of the foregoing, (collectively referred to as the “Content”) are maintained for your personal use and information by The Colby Collective LLC (the “Company”) and are the property of the Company and/or its third party providers. You agree that such Company Content shall include all proprietary videos, HTML/CSS, Javascript, graphics, voice, and sound recordings, artwork, photos, documents, and text as well as all other materials included in the Site, excluding only the materials you provide. Subject to your compliance with these Terms of Use, the Company hereby grants you a limited license, which is non-exclusive, non-transferable, and non-sublicensable, to access, view, and use the Site solely for your personal purposes. No Company Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted by the Company. Modification of the Content or use of the Content for any other purpose is a violation of the copyright and other proprietary rights of the Company, as well as other authors who created the materials, and may be subject to monetary damages and penalties. You may not distribute, modify, transmit or use the content of the Site or any Content, including any and all software, tools, graphics and/or sound files, for public or commercial purposes without the express written permission of the Company.
All Content, such as text, data, graphics files, videos and sound files, and other materials contained in the Site, are copyrighted unless otherwise noted and are the property of the Company and/or a supplier to the Company. No such materials may be used except as provided in these Terms of Use.
All trade names, trademarks, and images and biographical information of people used in the Company Content and contained in the Site, are either the property of, or used with permission by, the Company. The use of Content by you is strictly prohibited unless specifically permitted by these Terms of Use. Any unauthorized use of Content may violate the copyright, trademark, and other proprietary rights of the Company and/or third parties, as well as the laws of privacy and publicity, and other regulations and statutes. Nothing contained in this Agreement or in the Site shall be construed as granting, by implication or otherwise, any license or right to use any Trademark or other proprietary information without the express written consent of the Company or third party owner. The Company respects the copyright, trademark and all other intellectual property rights of others. The Company has the right, but has no obligation, to remove content and accounts containing materials that it deems, in its sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use. If you believe that your intellectual property rights are being violated and/or that any work belonging to you has been reproduced on the Site or in any Content in any way, you may notify Company at info@thecolbycollective.com. Please provide your name and contact information, the nature of your work and how it is being violated, all relevant copyright and/or trademark registration information, the location/URL of the violation, and any other information you believe is relevant.
4. Submissions
If you send comments or suggestions about the Site to the Company, including, but not limited to, notes, text, drawings, images, designs or computer programs, such submissions shall become, and shall remain, the sole property of the Company. No submission shall be subject to any obligation of confidence on the part of the Company. The Company shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise without any acknowledgment or compensation to you.
5. Data Security
The Company shall use commercially reasonable efforts to restrict unauthorized access to our data and files. However no system whether or not password protected can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Site. Use of the Site is completely at your own risk.
6. Privacy and Data Protection
6.1 Data Privacy and Non-HIPAA Status: The Company collects and processes personal information as described in its Privacy Policy, which is incorporated herein by reference and available The Colby Collective Privacy Policy As the Company operates solely in a health coaching capacity and does not provide medical diagnosis, treatment, or other covered healthcare services, it is not a 'covered entity' under the Health Insurance Portability and Accountability Act (HIPAA) or similar regulations. Accordingly, HIPAA does not apply to information shared through the Site or programs. However, the Company complies with applicable state and federal privacy laws, including those protecting consumer data in Idaho. Participants are responsible for safeguarding their own health-related information and should not share sensitive medical details unless necessary for coaching purposes. The Company will not share your personal information with third parties except as required by law or as outlined in the Privacy Policy. Key highlights of the Privacy Policy include: (i) collection of personal data such as name, email, and health-related information (e.g., lab results) solely for program delivery and support; (ii) use of such data for coaching purposes, marketing (with opt-out options), and compliance with legal requests; (iii) sharing with third-party processors (e.g., payment gateways like Stripe or lab services) under strict confidentiality; and (iv) your rights to access, correct, or delete your data upon request to info@thecolbycollective.com. If you do not agree with the Privacy Policy, you must not use the Site or enroll in any program.
7. Limitations of Liability and Warranties
7.1 General Limitations: NEITHER THE COMPANY NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR MAINTAINING THE SITE AND/OR ANY CONTENT ON THE SITE SHALL BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THE SITE. WITHOUT LIMITING THE FOREGOING, ALL CONTENT ON THE SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THE SITE, THE RESULTS OF THE USE OF SUCH MATERIALS, THE SUITABILITY OF SUCH MATERIALS FOR ANY USER’S NEEDS OR THE LIKELIHOOD THAT THEIR USE WILL MEET ANY USER’S EXPECTATIONS, OR THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR CORRECTION. THE COMPANY LIKEWISE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES THAT YOU WILL EARN ANY MONEY USING THE SITE OR THE COMPANY’S TECHNOLOGY OR SERVICES, OR ACHIEVE ANY SPECIFIC HEALTH OUTCOMES. YOU ACCEPT ALL RESPONSIBILITY FOR EVALUATING YOUR EARNING OR HEALTH POTENTIAL AS WELL AS EXECUTING YOUR OWN PLAN. YOUR POTENTIAL IS ENTIRELY DEPENDENT ON YOUR OWN FACTORS; YOUR EXECUTION OF YOUR BUSINESS PLAN; THE TIME YOU DEVOTE TO THE PROGRAM, IDEAS AND TECHNIQUES OFFERED AND UTILIZED; AS WELL AS YOUR FINANCES, YOUR KNOWLEDGE AND YOUR SKILL. SINCE THESE FACTORS DIFFER AMONG ALL INDIVIDUALS, THE COMPANY CANNOT AND DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES REGARDING YOUR SUCCESS, HEALTH IMPROVEMENTS, OR INCOME LEVEL. THE COMPANY DOES NOT WARRANT THAT USE OF THE MATERIALS WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE, THE CONTENT, AND/OR THE MATERIALS AVAILABLE ON THIS SITE ARE FREE FROM BUGS OR VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY FOR THE COST OF ALL NECESSARY REPAIRS OR CORRECTIONS. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER. ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. Please note that the applicable jurisdiction may not allow the exclusion of implied warranties. Some of the above exclusions may thus not apply to you.
7.2 Third-Party Services: THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER (including, for example, your web service provider service, Stripe payment services, your software and/or any updates or upgrades to that software). ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER THE COMPANY IS RESPONSIBLE FOR ANY SUCH MALFUNCTION OR DISRUPTION. DUE TO THE NATURE OF THE DIGITAL PRODUCT, THERE ARE NO REFUNDS OFFERED—SEE SECTION 8.
7.3 Additional Damages Limitation: IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, RELIANCE OR CONSEQUENTIAL DAMAGES, WHETHER FORESEEABLE OR NOT, INCLUDING, BUT NOT LIMITED TO, DAMAGE OR LOSS OF PROPERTY, EQUIPMENT, INFORMATION OR DATA, LOSS OF PROFITS, REVENUE OR GOODWILL, COST OF CAPITAL, COST OF REPLACEMENT SERVICES, OR CLAIMS FOR SERVICE INTERRUPTIONS OR TRANSMISSION PROBLEMS, OCCASIONED BY ANY DEFECT IN THE SITE, THE CONTENT, AND/OR RELATED MATERIALS, THE INABILITY TO USE SERVICES PROVIDED HEREUNDER OR ANY OTHER CAUSE WHATSOEVER WITH RESPECT THERETO, REGARDLESS OF THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF THE COMPANY HAS BEEN ADVISED OR IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.
8. Payments and Refunds
8.1 Refund and Cancellation Policies: Due to the digital and personalized nature of the Company's products and services, all sales are final, and no refunds will be issued for purchases, including unused sessions, lab requisitions, or access to materials. If a technical issue prevents delivery of a digital product within 48 hours of purchase, your sole remedy is a replacement or full refund at the Company's discretion. For subscription-based programs (if applicable), you may cancel auto-renewal at any time via your account settings, but you will retain access only through the end of the current billing period—no prorated refunds. Cancellations or rescheduling of 1:1 visits must be requested at least 48 hours in advance; otherwise, the session is forfeited without refund. These policies comply with applicable Idaho consumer protection laws, and the Company reserves the right to make exceptions on a case-by-case basis.
8.2 Payment Obligations: You agree that you will pay for all products you purchase through the Company. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING THE COMPANY WITH A VALID PAYMENT METHOD FOR PAYMENT OF ALL FEES. ALL SALES OF PRODUCTS ARE FINAL. Prices for products offered by the Company may change at any time, and the Company does not provide price protection or refunds in the event of a price reduction or promotional offering. If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by the Company.
9. Scheduling and Cancellations
If your purchase includes calls with the Company, you are responsible for scheduling them. All bookings are non-refundable (subject to Section 8.1). If you have to cancel your call, please email info@thecolbycollective.com with the subject "CALL CANCELLATION- [date & time of your call]" no less than 48 hours before your call. If you do not show up to your call or reschedule within 48 hours, you forfeit your call.
10. Program Disclaimers
By purchasing any program, you acknowledge that you have read, understood, and agree to the terms outlined below. All programs operate exclusively in a coaching capacity and do not establish a provider-patient relationship. See Section 2 for eligibility requirements.
10.1 The Colby Method Online Course
10.1.1 Program Duration & Structure: The Colby Method is a structured 90-day program designed to span three (3) months. Participants enrolled in advanced modules that include WhatsApp support will receive support exclusively on weekdays (Monday–Friday) during business hours (9:00 AM–5:00 PM). Please allow up to forty-eight (48) hours for a response.
10.1.2 Scope of Support: Support provided via WhatsApp is strictly limited to inquiries related to the course content. As a licensed Advanced Practice Registered Nurse (APRN) in Idaho, Jessica Bennett operates exclusively in a coaching capacity and not as your licensed healthcare provider. Engagement in this program does not establish a provider-patient relationship, nor does it replace individualized medical care. Participants should consult their primary care provider before making any changes to their healthcare routine.
10.1.3 1:1 Follow-Up Visits: Participants are entitled to one-on-one follow-up visits every two (2) weeks, commencing from the date of purchase, for the duration of the 90-day program. It is the sole responsibility of the participant to schedule these visits in advance. Failure to book sessions in a timely manner will result in forfeiture of those visits without refund or rescheduling options (subject to Section 8.1).
10.1.4 Laboratory Evaluations (if applicable): If your program includes laboratory evaluations, it is your responsibility to complete the required lab work in a timely manner once the lab requisition has been released to you. There will be no refunds for labs that are not completed. Additionally, lab tests included in the program cannot be substituted with alternative tests outside of what the program offers. Laboratory evaluations provided as part of this program are for informational purposes only and should not be used as a sole determinant of medical diagnosis or treatment. No substitutions are permitted, and failure to complete the assigned lab work does not warrant a refund.
10.1.5 Participant Responsibility: This program is designed to facilitate a comprehensive approach to health within a condensed timeframe. Participants acknowledge that achieving optimal results requires active engagement, commitment, and adherence to the program’s structure and responsibilities.
10.1.6 No Guarantees & Medical Disclaimer: Participation in The Colby Method does not guarantee specific health outcomes. This program does not replace professional medical care, diagnosis, or treatment. Participants should consult a qualified healthcare provider before making any medical decisions or changes to their health regimen. This program does not diagnose, treat, cure, or prevent any medical conditions. Any recommendations made within this program are for informational and educational purposes only and should not be interpreted as medical advice.
10.1.7 Health and Safety Risks: Participation in any program offered by the Company may involve recommendations for dietary changes, exercise, supplements, peptides, or other lifestyle modifications. These are provided for educational and informational purposes only and are not medical advice. Participants acknowledge potential risks, including but not limited to allergic reactions, interactions with existing medications or conditions, nutritional deficiencies, physical injury from exercise, or adverse effects from supplements or peptides (such as injection-site reactions, hormonal imbalances, or gastrointestinal issues). The Company does not guarantee the safety or suitability of any recommendation for any individual. By participating, you release and waive any claims against the Company, its representatives, or affiliates for any health deterioration, injury, or adverse outcomes resulting from your implementation of program recommendations, even if the Company was advised of the possibility of such risks. You agree to consult a qualified healthcare provider to assess personal risks before following any guidance.
10.1.8 Limitation of Liability: The Colby Collective LLC, its representatives, and affiliates shall not be held liable for any adverse health outcomes, injuries, or damages arising from the implementation of this program. Participants assume full responsibility for their health and well-being and agree to consult with their healthcare provider for any concerns.
10.1.9 No Guarantee of Results: Results from this program may vary based on individual health factors, adherence, and lifestyle. The Colby Collective LLC makes no guarantees regarding specific health improvements, weight loss, hormone balance, or symptom relief.
10.1.10 Arbitration Clause: Any disputes arising from participation in The Colby Method shall be resolved through binding arbitration in Idaho. By enrolling in this program, participants waive their right to a trial by jury or participation in a class-action lawsuit.
By enrolling in this course, participants agree to these terms and acknowledge their responsibility for engagement, scheduling, and timely completion of any applicable lab work.
10.2 Comprehensive Body Balancing Protocol
10.2.1 Program Duration & Structure: The Comprehensive Body Balancing Protocol is a structured 120-day program. This program includes 1:1 guidance, unlimited WhatsApp support, follow-up visits, lab evaluations, and personalized supplement recommendations. WhatsApp support will be provided exclusively on weekdays (Monday–Friday) during business hours (8:00 AM–6:00 PM). Please allow up to 48 hours for a response.
10.2.2 Scope of Support: Support provided via WhatsApp is strictly limited to inquiries related to the program content. As a licensed Advanced Practice Registered Nurse (APRN) in Idaho, the provider operates solely in a coaching capacity and is not acting as your licensed healthcare provider. Participation in this program does not establish a provider-patient relationship and does not replace individualized medical care. You are strongly encouraged to consult your primary care provider before making any changes to your healthcare routine.
10.2.3 1:1 Follow-Up Visits: Participants are entitled to six (6) 1-hour follow-up consultations during the course of the 120-day program. These consultations must be scheduled in advance, and it is the participant's responsibility to book these appointments. Failure to schedule visits in a timely manner will result in forfeiture of those visits without the option for rescheduling or refund (subject to Section 8.1).
10.2.4 Laboratory Evaluations (if applicable): If your program includes laboratory evaluations, you are responsible for completing the required lab work once the lab requisition has been provided. There will be no refunds for labs that are not completed. The lab tests included in the program cannot be substituted with alternative tests outside of what is offered. Laboratory evaluations are intended for informational purposes only and should not be used as the sole determinant of medical diagnosis or treatment. Failure to complete the assigned lab work will not result in a refund.
10.2.5 Supplement Recommendations: You will receive personalized supplement recommendations based on your lab results. Supplements are not included in the cost of the program. Participants will have lifetime access to wholesale pricing for supplements, as long as the provider continues to have access to supplements at wholesale cost. It is the participant's responsibility to purchase these supplements directly from the designated source.
10.2.6 Peptide Therapy (if applicable): If your program includes peptide therapy, you acknowledge and agree to the following terms as part of your informed consent for peptide therapy:
You voluntarily elect to pursue peptide therapy with the goal of supporting health optimization and addressing dysfunction associated with your specific condition(s). You understand that results are not guaranteed, and outcomes vary based on individual factors.
You acknowledge that peptide therapy may be considered experimental, controversial, or unnecessary by the mainstream medical community and may not comply with conventional medical standards. Many peptides are not approved by the Food and Drug Administration (FDA) for your intended use, and their use may be off-label or investigational.
The Colby Collective will provide guidance and monitor your therapy to minimize potential side effects, but cannot guarantee the absence of adverse reactions, injuries, or other health risks. You accept all risks associated with peptide therapy.
You are solely responsible for self-administering the prescribed peptide(s) in accordance with the dosages, methods, and instructions provided by The Colby Collective. Failure to adhere to these guidelines may increase risks and is at your own liability.
You understand that peptide therapy does not replace other treatments and must disclose all treatments, including peptides, to your healthcare providers to avoid potential interactions or complications.
Alternative options for your condition(s) include, but are not limited to, lifestyle modifications (e.g., diet, exercise), surgical interventions, FDA-approved medications, or other therapies, which you are encouraged to discuss with a licensed healthcare provider.
You acknowledge that peptides are not intended to diagnose, treat, cure, or prevent any disease or medical condition, as defined by the FDA, and no such claims are made by The Colby Collective.
You understand that peptide therapy costs are unlikely to be covered by insurance, and you are responsible for all out-of-pocket expenses. A $300 credit will be applied toward the purchase of peptides included in the program. Any additional peptides beyond this credit must be purchased at your own cost.
You acknowledge that peptide availability, legality, or sourcing may be subject to change due to regulatory actions or market conditions, and The Colby Collective is not liable for disruptions in therapy due to such changes.
By enrolling in a program that includes peptide therapy, you confirm that you have been fully informed of and understand the potential risks, benefits, and alternatives to peptide therapy. You provide your informed consent to participate, acknowledge that The Colby Collective operates in a coaching capacity and not as a licensed medical provider, and agree to hold The Colby Collective, its representatives, and affiliates harmless from any adverse outcomes related to peptide therapy.
10.2.7 Participant Responsibility: This program is designed to facilitate a comprehensive approach to health within a structured 120-day timeframe. Participants acknowledge that achieving optimal results requires active engagement, commitment, and adherence to the program's structure, including following diet and lifestyle recommendations, scheduling follow-ups, completing lab work, and taking supplements as prescribed.
10.2.8 No Guarantees & Medical Disclaimer: Participation in the Comprehensive Body Balancing Protocol, Enhanced Body Balancing Protocol, or Core Body Balancing Protocol does not guarantee specific health outcomes. This program is not intended to replace professional medical care, diagnosis, or treatment. Participants should consult a qualified healthcare provider before making any medical decisions or changes to their health regimen. This program does not diagnose, treat, cure, or prevent any medical conditions. Any recommendations made within the program are for informational and educational purposes only and should not be interpreted as medical advice.
10.2.9 Health and Safety Risks: Participation in any program offered by the Company may involve recommendations for dietary changes, exercise, supplements, peptides, or other lifestyle modifications. These are provided for educational and informational purposes only and are not medical advice. Participants acknowledge potential risks, including but not limited to allergic reactions, interactions with existing medications or conditions, nutritional deficiencies, physical injury from exercise, or adverse effects from supplements or peptides (such as injection-site reactions, hormonal imbalances, or gastrointestinal issues). The Company does not guarantee the safety or suitability of any recommendation for any individual. By participating, you release and waive any claims against the Company, its representatives, or affiliates for any health deterioration, injury, or adverse outcomes resulting from your implementation of program recommendations, even if the Company was advised of the possibility of such risks. You agree to consult a qualified healthcare provider to assess personal risks before following any guidance.
10.2.10 Limitation of Liability: The Colby Collective LLC, its representatives, and affiliates shall not be held liable for any adverse health outcomes, injuries, or damages arising from the implementation of this program. Participants assume full responsibility for their health and well-being and agree to consult with their healthcare provider for any concerns.
10.2.11 No Guarantee of Results: Results from this program may vary based on individual health factors, adherence, and lifestyle. The Colby Collective LLC makes no guarantees regarding specific health improvements, weight loss, hormone balance, or symptom relief.
10.2.12 Arbitration Clause: Any disputes arising from participation in the Body Balancing Protocols shall be resolved through binding arbitration in Idaho. By enrolling in this program, participants waive their right to a trial by jury or participation in a class-action lawsuit.
By enrolling in this program, participants agree to these terms and acknowledge their responsibility for engagement, timely scheduling of follow-up visits, and the completion of any applicable lab work.
10.3 Enhanced Body Balancing Protocol
10.3.1 Program Duration & Structure: The Enhanced Body Balance Protocol is a structured 120-day program that includes 1:1 guidance, personalized supplement recommendations, targeted lab testing, and four (4) 60-minute follow-up visits. WhatsApp support will be provided exclusively on weekdays (Monday–Friday) during business hours (8:00 AM–6:00 PM). Please allow up to 48 hours for a response.
10.3.2 Scope of Support: The provider of this program serves in a coaching capacity only and is not functioning as your licensed healthcare provider. Participation in this program does not establish a provider-patient relationship and does not replace individualized medical care. You are strongly encouraged to consult with your healthcare provider before making health-related changes.
10.3.3 1:1 Follow-Up Visits: Participants are entitled to four (4) 1-hour follow-up consultations to be used during the 120-day program window, beginning on the date of purchase. You are responsible for booking these appointments in a timely manner. Any missed or unused visits will be forfeited, with no option for refunds or rescheduling (subject to Section 8.1).
10.3.4 Laboratory Evaluations (if applicable): [Cross-reference to Section 10.2.4 above.]
10.3.5 Supplement Recommendations: [Cross-reference to Section 10.2.5 above.]
10.3.6 Health and Safety Risks: [Cross-reference to Section 10.2.9 above.]
10.3.7 No Guarantees & Medical Disclaimer: [Cross-reference to Section 10.2.8 above.]
10.3.8 Limitation of Liability: [Cross-reference to Section 10.2.10 above.]
10.3.9 No Guarantee of Results: [Cross-reference to Section 10.2.11 above.]
10.3.10 Arbitration Clause: [Cross-reference to Section 10.2.12 above.]
By enrolling in this program, participants agree to the terms in Section 10.2 and acknowledge their responsibility for engagement, timely scheduling of follow-up visits, and the completion of any applicable lab work.
10.4 Core Body Balancing Protocol
10.4.1 Program Duration & Structure: The Core Body Balancing Protocol is a structured 90-day program. It includes 1:1 guidance and three (3) 60-minute follow-up visits. This program does not include lab testing or WhatsApp support.
10.4.2 Scope of Support: The provider of this program operates in a coaching capacity only and is not acting as your licensed healthcare provider. Participation in this program does not create a provider-patient relationship and is not a substitute for individualized medical care. You are encouraged to consult with your primary care provider before making any changes to your health routine.
10.4.3 1:1 Follow-Up Visits: Participants are entitled to three (3) 1-hour follow-up consultations to be used within the 90-day program period, starting from the date of purchase. It is your responsibility to schedule these visits in advance. Missed or unused visits will be forfeited and are not eligible for refund or rescheduling (subject to Section 8.1).
10.4.4 Health and Safety Risks: [Cross-reference to Section 10.2.9 above.]
10.4.5 No Guarantees & Medical Disclaimer: [Cross-reference to Section 10.2.8 above.]
10.4.6 Limitation of Liability: [Cross-reference to Section 10.2.10 above.]
10.4.7 No Guarantee of Results: [Cross-reference to Section 10.2.11 above.]
10.4.8 Arbitration Clause: [Cross-reference to Section 10.2.12 above.]
By enrolling in this program, participants agree to the terms in Section 10.2 and acknowledge their responsibility for engagement and timely scheduling of follow-up visits.
