Terms and Conditions
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING
Booking, Payment, Refund & Cancellation Policy
Payment
Refund & Transfer Policy
All purchases, including individual sessions, session packages, workshops, groups, classes, special events, and digital products, are FINAL, NON-REFUNDABLE, AND NON-TRANSFERABLE.
Unused sessions, unused package sessions, missed appointments, workshops, groups, classes, or events are not eligible for refunds, credits, transfers, or make-up sessions unless otherwise stated in writing.
If The Expressive Apothecary cancels a scheduled session, workshop, class, group, or event, participants will be offered the opportunity to reschedule, receive credit toward a future offering, or receive a full refund if the service cannot reasonably be rescheduled.
Requests for exceptions due to illness, emergencies, or other unforeseen circumstances may be considered on a case-by-case basis but are not guaranteed.
Session & Package Expiration
Unless otherwise specified at the time of purchase:
Individual sessions must be used within 30 days of the purchase date.
Session packages must be completed within 30 days after the scheduled end of the package.
Expired or unused sessions are forfeited and may not be redeemed, transferred, or refunded.
Cancellation & Rescheduling
Please provide at least 24 hours' notice if you need to cancel or reschedule an individual session.
Cancellations made with less than 24 hours' notice and no-show appointments may result in the forfeiture of the scheduled session or be charged the full session fee.
Workshops, groups, classes, and special events are not eligible for rescheduling unless otherwise stated.
How to Cancel or Reschedule
Cancellation or rescheduling requests must be submitted by text message or email. The timestamp on the message will serve as the official notice.
Text: 831-758-4267
Email: theexpressiveapothecary@gmail.com
Messages sent through social media or other platforms will not be accepted as official notice.
Late Arrivals
Sessions begin and end at the scheduled time. Arriving late may result in a shortened session without any reduction in fees.
Billing Questions
Questions regarding payments or billing may be directed to:
Email: theexpressiveapothecary@gmail.com
Agreement
By purchasing or participating in any service or offering provided by The Expressive Apothecary, you acknowledge that you have read, understand, and agree to this Booking, Payment, Refund & Cancellation Policy.
Release of Liability & Assumption of Risk
I acknowledge and agree to the following:
I understand that participation in services offered by The Expressive Apothecary, including individual sessions, session packages, workshops, movement classes, groups, presentations, special events, digital products and other offerings, may involve physical movement and emotional self-reflection.
I voluntarily choose to participate and assume full responsibility for my participation, including any risks associated with physical movement.
I affirm that I am physically able to participate and understand that it is my responsibility to consult a healthcare provider if I have any medical conditions or concerns that may affect my participation.
I agree to participate within my own comfort and ability, to modify or stop participation if I experience pain, dizziness, discomfort, or other concerning symptoms, and to inform the facilitator of any relevant limitations when appropriate.
I understand that services provided by The Expressive Apothecary are intended for educational, wellness, and personal growth purposes and are not a substitute for medical diagnosis, treatment, or emergency care.
To the fullest extent permitted by law, I voluntarily release and hold harmless The Expressive Apothecary, its owner, instructors, facilitators, employees, contractors, and volunteers from liability for injuries, losses, or damages arising from my participation, except where prohibited by law, including claims involving gross negligence or willful misconduct.
I acknowledge that I have read, understand, and voluntarily agree to this Release of Liability & Assumption of Risk.
Nature of Services
I understand that the services provided by The Expressive Apothecary are educational and wellness-oriented and are intended to support personal growth, self-awareness, and well-being. These services are not medical treatment and are not a substitute for medical diagnosis, treatment, or emergency care.
I understand that participation in these offerings does not establish a physician-patient relationship and should not be relied upon as a replacement for care provided by a licensed medical provider. I agree to consult my healthcare provider regarding any medical conditions or concerns that may affect my ability to participate safely.
