1. Introduction
These Terms and Conditions (“Terms”) govern your use of this website, all related websites operated by Hayley Forbes trading as The Sigma Femme (the “Company”, “we”, “us”, “our”), and your purchase and participation in any of our products, programmes, coaching, masterminds, services, or digital materials (collectively the “Services”).
By purchasing from us, registering, or accessing our Services, you agree to be bound by these Terms. If you do not accept these Terms, you must not use or purchase from the Company.
2. Payment Terms
All prices are listed in GBP unless otherwise stated.
Payment is due in full at the time of purchase, unless you have entered into a pay monthly option.
If you choose to pay monthly, you are legally committing to pay the full balance. Early termination, cancellation, or withdrawal from a programme does not release you from this obligation.
Payments must be made on time and using a valid payment method. You are responsible for ensuring your payment method remains valid throughout the payment period.
If a payment fails or is missed, access to Services may be suspended until payment is received. We reserve the right to recover outstanding balances, including by referring debts to collection agencies and/or pursuing legal action.
3. Refunds and Cancellations
All sales are final. We do not offer refunds under any circumstances.
By purchasing digital products or services, you acknowledge that you lose your statutory right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 once:
Access to digital content has been granted; or
Coaching, masterminds, or services have begun.
Chargebacks initiated without valid legal grounds are considered a breach of contract. We reserve the right to challenge chargebacks, recover outstanding sums, and claim additional costs or damages.
Promotional discounts or price reductions do not entitle you to refunds or price adjustments for prior purchases.
4. Intellectual Property
All content, including videos, recordings, training materials, frameworks, workbooks, slide decks, templates, and written material (the “Content”), is and remains the intellectual property of the Company.
You are granted a non-exclusive, non-transferable, personal licence to access and use Content solely for your own purposes.
You must not copy, reproduce, share, distribute, sell, or use Content for commercial purposes without prior written consent.
Any unauthorised use may result in immediate termination of access and potential legal action.
5. Calls, Scheduling, and Programmes
Where Services include 1:1 calls, group calls, or masterminds, you are responsible for scheduling and attending sessions within the timeframes specified.
Missed or cancelled calls are non-refundable.
To reschedule a 1:1 call, you must provide at least 48 hours’ notice. Failure to do so will result in the session being forfeited.
All programmes and memberships run for the duration stated at the time of purchase. Access will expire at the end of the agreed period.
6. Confidentiality and Privacy
We respect your confidentiality and will not disclose your personal information except where required by law or permitted by our Privacy Policy.
You agree not to share confidential information from group settings (e.g. masterminds, group coaching, or private communities) with third parties.
We comply with the UK GDPR and Data Protection Act 2018. Full details are set out in our Privacy Policy.
7. Disclaimers
All Services are provided “as is” for educational and informational purposes only.
We do not make any guarantees about financial results, income, or business growth. Your success depends on your own actions, implementation, and circumstances.
While we aim to provide accurate and up-to-date information, we do not warrant that Content will be free from errors, omissions, interruptions, or defects.
You are responsible for your own business decisions, financial outcomes, and results when applying strategies or teachings.
8. Limitation of Liability
To the maximum extent permitted by law, we are not liable for:
Any indirect, incidental, special, or consequential damages;
Loss of profits, revenue, business, or goodwill;
Loss or corruption of data or systems.
Our total liability for any claim relating to your use of the Services shall not exceed the amount you paid for the relevant Services.
9. Indemnity
You agree to indemnify and hold harmless the Company, its directors, employees, contractors, and agents against any claims, damages, liabilities, costs, or expenses arising out of:
10. Termination
We may suspend or terminate your access to Services at our discretion if you breach these Terms, including failure to make payments or misuse of Content.
No refunds will be provided in such cases.
11. Governing Law and Jurisdiction
12. Updates to These Terms
We may update these Terms from time to time. The most recent version will always be available on our website. Continued use of our Services constitutes acceptance of the updated Terms.
