
Thank you for continuing to trust us. If we have not served you in 2023/2024, please go back and complete the NEW CLIENT request.
You are submitting a "request". As much as we want to say yes to every single pet, our team is very small and may already be booked for your dates. The more notice you can give us, the better the chances we are available to serve you. Please allow us 3-4 business days to check your Pet Care Pro's availability and get back to you.
Our office hours are Tues, Fri, Sat, Sun 1pm-6pm (closed on major US holidays), our non-urgent contact hours are 8am-8pm, 7 days a week. We will process every request as quickly as possible. You can speed this process up by being very clear with what your pets need from our Pros.
Another way to speed your process up is to make sure we have your pet and household current information/instructions on file. If you aren’t sure or need to update, just let us know in the question section of this request. Jen will take care of you!
Once you enter your pet care details, you'll be able to request a call with Jen. This call is not required but always welcome. You can use this call to ask any questions, offer feedback, update your info, or chat about any pet changes.
In order to process your request, please agree to our 2024 Terms and Conditions and 2024 Policies and Procedures, if you haven’t already.
Once your request is processed, we will contact you via text or email, whichever you’ve indicated, to confirm and make sure we and you have everything needed for a smooth service. If you have any questions about this, please text Jen 626-673-7978. She's always happy to help!
We recommend bookmarking this form for future use. As of June 1, 2023, we no longer accept requests via text message, please use this form.
Thank you, again, for continuing to trust us. We sure do appreciate you and will do our very best for you and your pet family! We look forward to serving you again soon.
~~The Two Dogs Pet Services Team