Terms of Use
Last updated: September 20, 2026
Welcome to A Work in Progress Counseling & Wellness. These Terms of Use apply to your use of A Work in Progress Counseling & Wellness websites and online storefronts, including digital products, downloads, and other self-guided resources offered by A Work in Progress Counseling & Wellness PLLC.
By using these websites or storefronts, or by purchasing or accessing a digital product or resource, you agree to these Terms of Use.
1. Website and Educational Resources
Content provided through A Work in Progress Counseling & Wellness—including blog posts, eBooks, toolboxes, guides, worksheets, assessments, downloadable resources, emails, and other materials—is intended for general informational, educational, and personal-growth purposes only.
Nothing on these websites or storefronts, or in these resources, is intended to provide or replace individualized mental health treatment, therapy, medical advice, diagnosis, or other professional healthcare services.
2. No Therapeutic Relationship
Using these websites or storefronts, subscribing to emails, contacting A Work in Progress Counseling & Wellness, or purchasing, downloading, or using a digital resource does not establish a therapeutic relationship with Diane Graham, LICSW, or A Work in Progress Counseling & Wellness PLLC.
A therapeutic relationship is established only when we have mutually agreed to begin therapy services and the appropriate intake and informed-consent process has been completed.
3. Therapy Services
These Terms of Use govern use of A Work in Progress Counseling & Wellness websites, online storefronts, and general and self-guided resources. They do not replace the informed consent, Therapy Agreement, Notice of Privacy Practices, or other documents provided to therapy clients.
Therapy services are subject to separate agreements, policies, professional requirements, and applicable laws.
Nothing in these Terms of Use is intended to replace, modify, or override agreements governing an established therapeutic relationship.
4. Intellectual Property and Personal-Use License
Unless otherwise stated, the content and materials offered by A Work in Progress Counseling & Wellness PLLC are owned by or licensed to A Work in Progress Counseling & Wellness PLLC and are protected by applicable intellectual property laws.
When you purchase or download a digital resource, you receive a limited, personal, non-exclusive, non-transferable, and non-sublicensable license to use the material for your own individual use. Purchasing or downloading a resource does not transfer ownership or copyright to you.
Unless you have received prior written permission, you may not copy, reproduce, modify, republish, upload, distribute, share, sell, resell, sublicense, or create derivative products from these materials.
Digital resources are intended for individual use and may not be distributed to coworkers, clients, groups, organizations, or others.
Professionals or organizations interested in using or distributing materials with clients, groups, employees, or others may contact A Work in Progress Counseling & Wellness regarding permission or licensing.
5. Purchases, Payment, Taxes, and Refunds
Prices and payment terms are displayed at the time of purchase and may change from time to time.
Applicable sales, use, or similar taxes may be calculated and added at checkout based on the purchaser’s location and applicable tax requirements.
Because digital products are delivered electronically and provide immediate access to their content, purchases of digital products are generally final and non-refundable, except where otherwise required by applicable law.
If you experience a technical problem accessing a purchase, believe you were charged more than once for the same transaction, or believe you did not receive the product as described, please contact diane@aworkinprogresscw.com so the issue can be reviewed and an appropriate resolution determined.
6. No Guarantee of Results
Self-guided resources are designed to support reflection, learning, and personal growth. Individual experiences and results vary.
A Work in Progress Counseling & Wellness PLLC does not guarantee that use of its websites, storefronts, digital products, or other resources will produce a particular personal, professional, emotional, health, career, or other outcome.
You are responsible for deciding whether a resource is appropriate for your individual circumstances and how you choose to use the information provided.
7. Acceptable Use
You agree to use A Work in Progress Counseling & Wellness websites, storefronts, and resources only for lawful purposes and in a way that does not interfere with their operation, security, or another person’s use.
You may not attempt to gain unauthorized access to a website, storefront, account, or related system; misuse website or product content; introduce malicious software; or use materials in a manner that violates these Terms or applicable law.
8. Third-Party Services and Links
A Work in Progress Counseling & Wellness websites and storefronts may contain links to or rely on third-party websites, services, platforms, payment processors, or other resources.
Third-party services are operated independently and may have their own terms, privacy practices, and policies.
A Work in Progress Counseling & Wellness PLLC does not control third-party websites or services and is not responsible for their content, availability, privacy practices, security, functionality, or actions.
Links are provided for convenience or informational purposes and do not necessarily constitute an endorsement.
9. Privacy
Information collected through A Work in Progress Counseling & Wellness websites and storefronts is handled in accordance with the A Work in Progress Counseling & Wellness Privacy Policy.
Protected health information related to therapy services is handled in accordance with applicable privacy laws and the A Work in Progress Counseling & Wellness PLLC Notice of Privacy Practices.
10. Limitation of Liability
To the extent permitted by applicable law, A Work in Progress Counseling & Wellness PLLC and Diane Graham, LICSW, are not liable for indirect, incidental, special, consequential, or similar damages arising from or related to your use of, or inability to use, these websites, storefronts, digital products, or self-guided resources.
The websites, storefronts, digital products, and self-guided resources are provided on an “as available” basis. While reasonable efforts are made to provide accurate and useful information, A Work in Progress Counseling & Wellness PLLC does not guarantee that all information will be complete, error-free, current, or appropriate for every individual or situation.
Nothing in these Terms is intended to exclude or limit rights, responsibilities, or remedies that cannot legally be excluded or limited.
Nothing in this section changes the rights or obligations arising from an established therapeutic relationship, which are governed by separate clinical agreements and applicable professional requirements.
11. Governing Law
These Terms of Use are governed by the laws of the State of Washington, without regard to conflict-of-law principles, except where applicable law requires otherwise.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect.
12. Changes to These Terms
These Terms of Use may be updated from time to time to reflect changes to websites, storefronts, products, services, business practices, or applicable requirements.
The current version will be posted with the date of the most recent update.
Continued use of the applicable website, storefront, or resources after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
13. Contact Information
If you have questions about these Terms of Use or need assistance with a digital purchase, please contact:
Diane Graham, LICSW
A Work in Progress Counseling & Wellness PLLC
Email: diane@aworkinprogresscw.com
Website: aworkinprogresscw.com
