90-Day Care Business Growth & Operations Programme
£4,995
90-Day Care Business Growth & Operations Programme
For established care business owners who know the service could be running better and want experienced, sector-specific support to make the right changes.
You may already have clients, staff and revenue coming in, but the business is becoming harder to manage.
Maybe staffing is unstable.
Too much still comes back to you.
The management structure is unclear.
Quality or compliance issues keep resurfacing.
The rota is constantly creating pressure.
Or the business has grown, but the systems and accountability haven’t grown with it.
This is a focused 90-day programme where we work together on two priority areas that are having the biggest impact on your care business.
At the start, we’ll review what is happening across the business and agree where we need to focus.
Areas we may work on include:
Staffing, recruitment and retention
Rota and operational delivery
Management structure, roles and accountability
Quality, compliance and audit
CQC readiness and Well-Led
Incidents, complaints and safeguarding processes
Systems, processes and documentation
Reducing owner dependency
Financial performance, pricing and profitability
Supported living or domiciliary care operations
Growth, new contracts and service expansion
We won’t try to fix every part of the business in 90 days.
We’ll choose the two areas where focused work can make the biggest difference and work on those properly.
What’s included:
Care Business Health & Operations Review
90-Day Priority Plan
Six private 90-minute sessions across 90 days
Focus on two agreed priority areas
Review of relevant systems, structure, people, processes or numbers
Practical recommendations related to the two agreed priorities
Support with key operational and business decisions
Progress and implementation reviews
Final review and clear priorities for your next 90 days
By the end of the programme, the aim is for the areas we’ve worked on to be stronger, clearer and operating better, with less pressure constantly coming back to you as the owner.
Six private sessions across 90 days
Both the General and Care programmes include six 90-minute private sessions, approximately fortnightly across the 90 days, with exact dates agreed during onboarding. They are parallel routes based on sector and need, with the same £4,995 investment and delivery structure.
Session 1 — Diagnose & Prioritise: Business Health Review/current position, constraints, desired outcome and confirmation of the two priority areas.
Session 2 — Build the Plan: Develop the 90-day priority plan, including actions, responsibilities and relevant measures.
Sessions 3–5 — Implementation & Progress Reviews: Review what has been implemented, identify obstacles, challenge decisions, strengthen accountability and adjust agreed actions where appropriate.
Session 6 — Consolidate & Next 90 Days: Review progress, identify remaining issues and establish the next priorities.
How we work together
Yema diagnoses, advises, guides, challenges and reviews. She supports implementation through strategic guidance and accountability. This is not a done-for-you implementation service. The client remains responsible for implementing agreed actions inside their business unless a separate implementation deliverable is expressly agreed.
Specialist supported-living or more complex care consultancy remains separately scoped.
Entry is subject to fit and scope being established through a Business Fit Call.
If you need support across the wider organisation, that would be scoped separately.
Between-session support
Monday–Friday messaging support for questions directly related to the two agreed priority areas, with responses within two working days.
This is not unlimited access, emergency operational support, immediate-response support, done-for-you implementation or unrestricted consulting outside the two agreed priorities. Evening/weekend support is not guaranteed. Regulated/compliance responsibility remains with the client. Complex issues may be moved into the next scheduled session where appropriate.
Investment: £4,995